Communication Support Worker

About Us:

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways including 1618 study, adult education, apprenticeships, and higher education.
With over 600 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the boroughs largest employers and plays a key role in driving local economic and community development.
The Role.
We are seeking a Communication Support Worker (CSW) to join our Additional Learning Support Team). This is a rewarding role where you will provide specialist communication support for learners with hearing impairments and additional learning needs. You will work closely with teaching staff and the ALS team to ensure that learners can fully access teaching, learning, and wider college life, while also encouraging independence, confidence, and integration into the college community.
This role is offered on Permanent, full time, term time only basis.
Key responsibilities.
Provide accurate and professional communication support, including British Sign Language (BSL), Sign Supported English (SSE), lip-speaking, and written support .
Interpret between spoken English and BSL during lessons, tutorials, meetings, and wider college activities.
Adapt communication styles and resources to meet individual learner needs.
Encourage and support learners in developing independence, confidence, and self-advocacy.
Work collaboratively with teaching staff to anticipate lesson content and adapt specialist terminology.
Support learners both in academic and social settings, promoting integration with peers.
Contribute to learner support plans, EHCP reviews, and progress monitoring.
Promote Deaf awareness across the college community.
Maintain confidentiality, impartiality, and professional boundaries at all times.
Our Ideal candidate should have the following qualifications, skills and experience.
Minimum of BSL Level 3 qualification
Significant recent experience providing communication support in an educational setting.
Knowledge of Deaf culture and inclusive practice .
Strong interpersonal skills with the ability to communicate effectively with students, staff, parents/carers, and external agencies.
Good IT skills to adapt and develop accessible learning resources.
Flexibility and resilience to support learners with a range of additional needs and behaviours.
An understanding of safeguarding and a commitment to promoting equality and inclusion.
Enthusiastic, reliable, and self-motivated, with a commitment to continuous professional development.
Safeguarding of Children and Vulnerable Adults
In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Childrens Barred Listcheck, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history.
The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College\’s policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults.All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies.
Equality, Diversity and Inclusion
The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The Colleges mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes.

Recruitment Process
The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor.
All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting.
The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range.
We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful.
We reserve the right to close the vacancy early, should we receive sufficient applications.
**Please note that we do not accept CVs**
Closing Date: 12th October 2025
Interview Date: TBC

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