At a Glance
- Tasks: Empower residents facing financial crises and build strong community connections.
- Company: Join Newground Together, a charity dedicated to creating resilient communities.
- Benefits: Starting salary of £30,476, flexible working, and 27 days holiday.
- Other info: Access to professional development and a supportive work environment.
- Why this job: Make a real difference in people's lives while promoting equality and inclusion.
- Qualifications: Experience with vulnerable customers and knowledge of budgeting and benefits.
The predicted salary is between 30476 - 30476 € per year.
Are you passionate about fostering independence and building strong communities? Newground Together is seeking a dedicated Community Resilience Officer to help empower residents facing financial crisis in and around the Blackburn area. We value collaboration, respect, and the drive to champion equality, diversity and inclusion. You’ll use your excellent interpersonal and relationship-building skills to engage residents in crisis, quickly build trust, and provide vital support. Your advocacy, negotiation and problem-solving abilities will be key in agreeing affordable repayment plans, preventing escalation of debt, and constructively challenging unsustainable spending habits.
As a Financial Inclusion Officer, you’ll manage intensive short-term caseloads, prioritising urgent needs while maintaining accurate records and personalised action plans. You’ll also have the opportunity to facilitate group-based financial capability or cost-of-living sessions, and contribute to monitoring and evaluation by capturing both hard and soft outcomes for residents.
Who we are: Newground Together is a registered charity and part of the Together Housing Group. Our mission is simple yet powerful: to empower people to create sustainable communities that are connected, resilient, healthy and prosperous. We do this by supporting job and training opportunities, engaging with young people and families, providing memorable outdoor experiences, and offering activities that promote health and wellbeing.
As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
Please note that this role is a FTC until June 2027.
Key Responsibilities:- Conduct home visits and provide financial inclusion support to vulnerable households, helping to address financial hardship and wider aspects of poverty.
- Offer practical guidance on budgeting, accessing benefits, and improving overall financial resilience.
- Work collaboratively with partner organisations and internal teams to provide holistic support tailored to individual client needs.
- Manage client referrals and maintain accurate, up-to-date records on management information systems.
- Deliver community-based advice sessions and training to frontline staff on financial inclusion and poverty-related issues.
- Raise awareness of poverty issues and promote available support services.
- Full UK driving licence and access to a vehicle.
- Experience working with vulnerable customers and delivering advice or support services.
- Knowledge of budgeting, benefits, and managing complex or sensitive financial situations.
- Understanding of fuel poverty, its indicators, and effective interventions.
- Excellent communication and customer service skills.
- Proven ability to work towards targets and manage time effectively.
- Knowledge of safeguarding principles and practices.
In return, we are offering the successful candidate in the Community Resilience Officer role…
- Starting salary of £30,476 per annum
- You will be covering the Blackburn area.
- 27 days holiday (rising to 32 over 5 years’ service) + bank holidays
- A flexible working environment, with a range of family friendly policies
- Your normal working hours will be 37hrs per week Monday - Friday with occasional evening work.
- Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
- Wide range of technical, professional, and personal development training opportunities
- Attractive pension scheme
- Health and wellbeing benefits including access to GPs
- A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
- We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
To view the full range of our award winning benefits click on the THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form.
Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Community Resilience Officer in Blackburn employer: Newground Together
Newground Together is an exceptional employer dedicated to fostering independence and building resilient communities in the Blackburn area. With a strong commitment to diversity and inclusion, we offer a flexible working environment, generous holiday allowances, and extensive professional development opportunities, ensuring that our employees can thrive both personally and professionally while making a meaningful impact in the lives of vulnerable residents.
StudySmarter Expert Advice🤫
We think this is how you could land Community Resilience Officer in Blackburn
✨Tip Number 1
Get to know the organisation! Research Newground Together and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, or attend local events related to community resilience. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've helped vulnerable individuals in the past. Highlight your problem-solving abilities and how you’ve made a positive impact in similar roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to the amazing work at Newground Together.
We think you need these skills to ace Community Resilience Officer in Blackburn
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for community resilience shine through! We want to see how much you care about empowering residents and building strong communities. Share personal experiences or motivations that drive you to apply for this role.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for specific examples of how you've worked with vulnerable customers or tackled financial inclusion issues. The more tailored, the better!
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that directly address the questions. This helps us understand your thought process and how you can contribute to our mission.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining our team at Newground Together. We can’t wait to hear from you!
How to prepare for a job interview at Newground Together
✨Know Your Community
Before the interview, take some time to research the Blackburn area and its community needs. Understanding local issues, especially around financial hardship and poverty, will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Interpersonal Skills
As a Community Resilience Officer, you'll need to build trust quickly. Prepare examples from your past experiences where you've successfully engaged with vulnerable individuals or communities. Highlight your ability to listen, empathise, and provide support.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you've had to negotiate or advocate for someone in a challenging financial situation. Be ready to discuss how you approached these problems and what outcomes you achieved, as this will be crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle sensitive situations. Practice responding to hypothetical scenarios related to financial inclusion and community support. This will help you articulate your thought process and decision-making skills during the interview.
