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- Tasks: Support patients in accessing digital healthcare and improve social inclusion across three PCNs.
- Company: Join a friendly team dedicated to enhancing community health through digital services.
- Benefits: Full-time role with opportunities for professional growth and community impact.
- Other info: Dynamic role with a focus on reducing health inequalities and improving patient access.
- Why this job: Make a real difference by empowering individuals to navigate digital health tools confidently.
- Qualifications: GCSE Maths required; strong communication and teamwork skills essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you enthusiastic about supporting people in accessing digital services and improving social inclusion? Are you a team player who is proactive and communicates effectively? If so, we have an exciting opportunity to join our friendly and ever-expanding team as a Digital and Social Inclusion Coordinator, working between 3 PCNs across Bassetlaw. This is a full-time position (37.5 hours per week) on a fixed-term contract for 12 months. You will play a key role in supporting patients to access digital healthcare services, improving confidence with technology, and helping reduce barriers to care within the community.
Main duties of the job
- Digital Access and Patient Empowerment: Actively promote and increase the use of digital health tools across the PCNs, such as the NHS App, online consultation platforms, and other digital communication systems. Support patients in developing confidence and independence in managing their own health, care, and wellbeing through digital means.
- Collaboration and Relationship Building: Build, maintain, and strengthen effective working relationships with colleagues, practices, and community partners across the three PCNs. Help connect patients and services by developing strong networks that support the aims of digital and social inclusion.
- Addressing Digital Barriers and Reducing Inequalities: Work collaboratively with stakeholders - including practice teams, patients, carers, and external agencies - to identify and reduce barriers to digital access, particularly for individuals experiencing significant health inequalities. Support the development of inclusive approaches to ensure digital tools and services are accessible to all patient groups.
- Project Coordination and Delivery: Coordinate and manage digital inclusion projects across the PCNs, ensuring delivery aligns with agreed objectives and timelines. Facilitate workshops, task-and-finish groups, and other engagement activities; use effective communication and presentation skills to convey complex or sensitive issues to diverse audiences. Monitor progress against project goals, evaluate outcomes, and provide regular reports to the PCN leadership team. Use insights and data gathered through project work to inform, develop, and enhance digital services and patient access pathways. Develop NHS App skills across Integrated Neighbourhood Teams and encourage NHS App Ambassadors sign‑ups.
- Practice Support and Service Improvement: Support GP practices in improving patient access to healthcare through digital tools, online consultation systems, and enhanced digital communication methods. Assist practices in embedding digital solutions within service pathways to improve efficiency, consistency, and patient experience.
- Governance, Compliance, and Professional Standards: Adhere to organisational policies, procedures, and mandatory training requirements to ensure safe, compliant, and effective working practices. Contribute to a culture of quality improvement and reflective practice within the PCN teams.
- Meetings and Representation: Attend relevant PCN, practice, and partner meetings as required, representing the digital inclusion function and contributing to collaborative planning and service development.
Person Specification
Qualifications: GCSE Maths
Digital and Social Inclusion Coordinator employer: Newgate Medical Group
Contact Detail:
Newgate Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital and Social Inclusion Coordinator
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, workshops, or even online webinars related to digital inclusion. The more people you meet, the better your chances of landing that dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in digital services and social inclusion. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing with friends or family. Focus on how you can communicate your passion for digital access and patient empowerment effectively. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for enthusiastic team players who want to make a difference. Keep an eye on our job listings and get your application in – we’d love to hear from you!
We think you need these skills to ace Digital and Social Inclusion Coordinator
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for digital services and social inclusion right from the start. Share personal experiences or projects that highlight your commitment to helping others access technology.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how you can contribute to our mission of improving digital access!
Highlight Teamwork Skills: Since collaboration is key in this role, emphasise your ability to work well with others. Share examples of how you've built relationships and worked effectively in teams to achieve common goals.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Newgate Medical Group
✨Know Your Digital Tools
Familiarise yourself with the digital health tools mentioned in the job description, like the NHS App and online consultation platforms. Be ready to discuss how you can promote these tools and help patients gain confidence in using them.
✨Showcase Your Communication Skills
Since effective communication is key for this role, prepare examples of how you've successfully communicated complex information to diverse audiences. Think about times when you've facilitated workshops or engaged with community partners.
✨Highlight Your Teamwork Experience
This position requires collaboration across multiple PCNs, so be prepared to share your experiences working in teams. Discuss how you've built relationships with colleagues and stakeholders to achieve common goals.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've identified barriers to access and implemented solutions. Be ready to explain how you would approach reducing digital inequalities within the community, as this is a crucial part of the role.