Centre Operations Specialist: Customer Experience & Compliance in Cambridge
Centre Operations Specialist: Customer Experience & Compliance

Centre Operations Specialist: Customer Experience & Compliance in Cambridge

Cambridge Full-Time 15750 - 21000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and ensure health and safety compliance.
  • Company: Dynamic business centre provider in vibrant Cambridge.
  • Benefits: Competitive salary, annual leave, and medical insurance.
  • Why this job: Join a team that values operational excellence and customer engagement.
  • Qualifications: Customer service experience and strong communication skills required.
  • Other info: Supportive environment with opportunities for growth and development.

The predicted salary is between 15750 - 21000 Β£ per year.

A dynamic business center provider in Cambridge is seeking a Centre Operations Assistant to deliver exceptional customer service while supporting operational excellence. The role involves ensuring health and safety compliance, engaging with customers, and supporting the General Manager in various administration activities.

Candidates should have prior customer service experience, be proficient in Microsoft Office, and have strong communication skills.

The position offers a competitive salary starting from Β£26,250 per annum along with various benefits including annual leave and medical insurance.

Centre Operations Specialist: Customer Experience & Compliance in Cambridge employer: NewFlex

As a leading business centre provider in Cambridge, we pride ourselves on fostering a vibrant work culture that prioritises exceptional customer service and operational excellence. Our employees enjoy a competitive salary, comprehensive benefits including medical insurance, and ample opportunities for professional growth within a supportive team environment, making us an ideal employer for those seeking meaningful and rewarding careers.
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Contact Detail:

NewFlex Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Centre Operations Specialist: Customer Experience & Compliance in Cambridge

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service scenarios! Think about how you'd handle different situations that might arise in a dynamic business centre. Being prepared will boost your confidence during interviews.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can be a game-changer.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Centre Operations Specialist: Customer Experience & Compliance in Cambridge

Customer Service Experience
Health and Safety Compliance
Microsoft Office Proficiency
Strong Communication Skills
Operational Excellence
Administrative Support
Engagement with Customers
Team Collaboration

Some tips for your application 🫑

Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond to deliver exceptional service, so share specific examples that demonstrate your skills!

Be Proficient with Microsoft Office: Since proficiency in Microsoft Office is a must, don’t forget to mention your experience with these tools. Whether it’s creating spreadsheets or crafting presentations, let us know how you’ve used them effectively in past roles.

Communicate Clearly and Confidently: Strong communication skills are key for this role. When writing your application, keep your language clear and concise. We appreciate a friendly tone, so don’t hesitate to let your personality shine through!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to attach your CV and cover letter seamlessly. Plus, we love seeing applications come through our own platform!

How to prepare for a job interview at NewFlex

✨Know Your Customer Service Stuff

Make sure you brush up on your customer service experience. Think of specific examples where you've gone above and beyond for a customer. This will show that you understand the importance of exceptional service, which is key for the Centre Operations Specialist role.

✨Get Familiar with Health and Safety Compliance

Since the job involves ensuring health and safety compliance, do a bit of research on relevant regulations and best practices. Being able to discuss how you would handle compliance issues will impress the interviewers and show you're proactive.

✨Show Off Your Microsoft Office Skills

As proficiency in Microsoft Office is a must, be ready to talk about your experience with tools like Excel, Word, and PowerPoint. If you can, prepare to share how you've used these tools in past roles to improve efficiency or support operations.

✨Communicate Clearly and Confidently

Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your responses and ensure you come across as approachable and professional.

Centre Operations Specialist: Customer Experience & Compliance in Cambridge
NewFlex
Location: Cambridge
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  • Centre Operations Specialist: Customer Experience & Compliance in Cambridge

    Cambridge
    Full-Time
    15750 - 21000 Β£ / year (est.)
  • N

    NewFlex

    50-100
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