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- Tasks: Assist customers at the trade counter and process orders efficiently.
- Company: Join Newfield Consulting, a respected builders merchant in High Wycombe.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Great opportunity to develop customer service skills in a dynamic team.
- Qualifications: Previous trade counter experience and strong communication skills required.
- Other info: Full-time role with Monday to Friday hours and occasional Saturday shifts.
The predicted salary is between 25000 - 28000 £ per year.
Interaction Recruitment are recruiting for an experienced Trade Counter Sales candidate to join a busy builders merchant in High Wycombe. This is a full-time permanent role and a great opportunity to join a brilliant employer that truly values their staff.
Salary: £30k - £32k per annum (DOE)
The working hours: Monday to Friday 7:00am to 4:30pm and 1 Saturday on 1 off 7:00am to 11:30am
This Role Involves:
- helping customers over the Trade Counter
- calling lapsed customers
- making outbound calls to existing customers, offering out stock and current promotions within the branch
- processing orders
- providing quotes
- taking inbound calls and emails
- picking orders
- loading and unloading
- keeping store stocked and tidy
To be considered for this role, you must have / be:
- previous trade counter experience within a builders merchants
- physically fit
- fluent English speaking, reading and writing
- the ability to work as part of a small team and on own initiative
- computer literate
- comfortable speaking to customers face to face and over the phone
- a strong numeric skills to work out pricing & material quantity with customers
- reliable and a hard worker
- local to High Wycombe or able to commute
If you're interested in this role and would like more info then please contact Jack Ibbotson on 07716834793.
Trade Counter - Builders Merchants employer: Newfield Consulting
Contact Detail:
Newfield Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter - Builders Merchants
✨Tip Number 1
Familiarise yourself with the products and services offered by builders merchants. Knowing the ins and outs of the stock will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills, especially in face-to-face and phone interactions. Role-playing scenarios with a friend can help you feel more comfortable and prepared to handle various customer queries effectively.
✨Tip Number 3
Network within the local building and construction community. Attend trade shows or local events to meet potential colleagues and employers, which can give you an edge when applying for the Trade Counter role.
✨Tip Number 4
Be ready to discuss your previous experience in detail. Prepare specific examples of how you've successfully handled trade counter tasks, such as processing orders or managing customer inquiries, to showcase your suitability for the role.
We think you need these skills to ace Trade Counter - Builders Merchants
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in trade counter sales, particularly within builders merchants. Emphasise your customer service skills and any specific achievements that demonstrate your ability to excel in this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your previous experience, your ability to work both independently and as part of a team, and how you can contribute to the success of the builders merchant.
Highlight Key Skills: In your application, make sure to highlight key skills mentioned in the job description, such as strong numeric skills, computer literacy, and effective communication. Use specific examples to illustrate how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Newfield Consulting
✨Know Your Products
Familiarise yourself with the types of building materials and tools that the merchant sells. Being able to discuss products confidently will impress your interviewers and show that you're ready to assist customers effectively.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to communicate clearly and resolve issues, as this role heavily relies on face-to-face and phone interactions with customers.
✨Showcase Your Numeric Skills
Since you'll be working with pricing and material quantities, brush up on your basic maths skills. Be ready to demonstrate how you would calculate costs or quantities during the interview, as this is a key part of the job.
✨Be Prepared for Teamwork Questions
Think of instances where you've worked as part of a team or taken the initiative on your own. The interviewers will want to know how you fit into a small team environment, so have some relevant examples ready to share.
