New Era Technology is seeking personnel to support a rigorous onboarding process and to drive SLA/KPI attainment. The role involves incident/change processing in Service Now and Jira, documentation in Confluence, and cross-country collaboration.
The position includes a 3x8 shift pattern with on-call duties and a strong emphasis on security and high-quality customer service. Candidates will work with Cisco/Aruba/F5 networks and related technologies in a heavy aircraft manufacturing context,
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SC-Cleared Global Data Networking Engineer employer: neweratech
New Era Technology is an exceptional employer that prioritises a people-first culture, fostering collaboration and growth within its Newcastle upon Tyne office. Employees benefit from a supportive work environment, opportunities for professional development, and the chance to work with cutting-edge technology while providing vital IT support to clients. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.