Facilities Lead

Overview

The West EMEA Workplace Services Manager is responsible for leading and delivering Workplace & Facilities services across multiple offices in the West EMEA region (Europe, Middle East & Africa).

This role sits within the Enterprise Real Estate & Facilities / Global Workplace Services function and is accountable for creating safe, efficient, compliant, and engaging workplaces that support employee productivity and evolving hybrid work models.

Key Responsibilities

• Lead Workplace & Facilities operations across multiple West EMEA offices.
• Serve as the regional escalation point for workplace and facilities issues.
• Build strong relationships with business leaders and key stakeholders.
• Manage day-to-day office operations and enhance employee experience.
• Oversee office services, amenities, meeting spaces, and workplace standards.
• Manage annual operating and capital budgets, ensuring financial compliance and cost optimization.
• Oversee vendor contracts, performance, and service delivery improvements.
• Lead space planning, office moves, renovations, and workplace projects.
• Ensure compliance with health, safety, security, and environmental standards.
• Manage facility maintenance programs and facilities management systems (CMMS/CAFM).
• Oversee regional company fleet operations, including utilization and cost management.
• Lead, develop, and support internal and outsourced workplace teams.
• Collaborate with HR, IT, Security, Procurement, Real Estate, and other cross‑functional partners.
• Drive continuous improvement in workplace operations, processes, and service quality.
• Travel across the West EMEA region (approximately 25%) and provide support during critical situations when needed.

Qualifications

• 5-7+ years of experience in Facilities Management, Workplace Services, Office Management, or a related field, including multi‑site/regional operations.
• Proven experience managing vendors, contracts, budgets (OPEX/CAPEX), and workplace service delivery.
• Experience leading teams in multicultural and/or remote environments.
• Strong stakeholder management, communication, presentation, and influencing skills.
• Strong organizational, project management, and financial management capabilities.
• Experience with vendor negotiation, performance management, and financial reporting.
• Working knowledge of CMMS/CAFM systems and proficiency in Microsoft Office (Outlook, Excel, Power Point, Teams).
• Professional proficiency in English and willingness to travel across the West EMEA region (approximately 25%).
• Your Advantage
• Strong Fleet Acumen.
• Background in Health, Safety, and Environment.
• Experience in facilities, commercial real estate, hospitality, or professional services environments.
• Background in workplace transformation, change management, and employee experience initiatives.
• Proficiency with On Base and additional European language skills.
• Professional certifications, memberships (e. g., IFMA, Core Net, BCO), or Health & Safety credentials.
• Experience supporting sustainability and workplace innovation programs.

Benefits

• Working hours – Monday to Friday, 7.5h between 9:00 – 17:00.
• Unlimited access to Linked In Learning – 17,000+ courses for your professional and personal development.
• Bravo – our global recognition program where teammates can recognize each other and exceptional work is rewarded.
• Discounts on some of our products from brands Parker, DYMO, Sharpie, Contigo, and others.
• Employee Referral Program – an opportunity to get a bonus.
• Global Employee Assistance Program – confidential support for you and your family, complementing our commitment to your well‑being at work and beyond.
• Corporate Citizenship Philosophies – environmentally sustainable and socially sensitive business practices.
• Give@Newell – paid time‑off for charity activities dedicated for local communities right where you live/work.
• Access to Employee Resource Groups that foster an inclusive culture.
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