NewDay is seeking a Senior Technical Account Manager to bridge clients with Product, Engineering and Technology teams in a collaborative, cloud-based environment. You will analyze service performance, investigate issues using SQL, dashboards and Azure data, and translate complex technical details into clear guidance for strategic clients.
The role emphasizes proactive risk identification, efficient issue resolution, and improving the overall client experience through data-driven insights and
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Strategic Technical Account Lead employer: NewDay
At NewDay, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. Our commitment to employee growth is evident through our focus on diversity and inclusion, ensuring that every team member can thrive while contributing to impactful marketing strategies. With competitive benefits and a supportive environment, we empower our employees to drive meaningful change and achieve their career aspirations.