At a Glance
- Tasks: Analyse and optimise customer lending strategies using data-driven insights.
- Company: Join a diverse and inclusive team at NewDay, a leader in financial services.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact on customer outcomes and business performance with your analytical skills.
- Qualifications: Degree or equivalent experience, strong analytical skills, and SQL proficiency required.
The predicted salary is between 40000 - 50000 £ per year.
As a Specialist Analyst in customer lending, you’ll deliver the analysis and optimisation of customer portfolio strategies across areas such as credit limit increases, limit decreases, and spend authorisation. Using data driven insight, you’ll help improve business performance, enhance customer outcomes, and influence strategic decision making.
How You’ll Contribute
- Help shape and optimise customer lending strategies across our products, balancing customer outcomes, business goals, and changing economic conditions.
- Develop and enhance reporting and monitoring to identify emerging trends, deliver clear insights, and support data-driven decisions at Senior Leadership level.
- Use SQL and data visualisation tools to turn complex data into clear, actionable insights that drive portfolio performance improvements and enable faster, more insight-led strategy decisions.
- Build strong cross functional relationships across the Credit Function and wider business, encouraging collaboration, knowledge sharing, and continuous improvement.
We're Looking For These Essential Skills
- Degree educated or equivalent experience, with a strong analytical and numerate background.
- Confident using SQL on a daily basis to analyse data, uncover insights, and support decision-making.
- Strong analytical skills with the ability to identify trends, solve problems, and communicate findings clearly to a range of stakeholders.
- Advanced MS Office skills, particularly in Excel, with experience working with large and complex datasets.
- A proactive and curious mindset, with a collaborative approach, creative thinking, and a genuine drive to make an impact.
It’s a plus if you also have these skills
- Experience within financial services and a foundation in risk analytics, ideally within consumer lending.
- Development and implementation of credit risk strategies in a fast-paced environment.
- Familiarity with AI co-working tools such as Claude Co-Work.
- Comfort using visualisation tools such as Power BI and Tableau.
- Proficiency in Python for data analysis.
At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.
Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you.
We work with Textio to make our job design and hiring inclusive.
Specialist, Customer Lending employer: NewDay
At NewDay, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Specialist Analyst in customer lending, you'll benefit from a supportive environment that encourages professional growth through continuous learning and development opportunities. Located in a vibrant area, our commitment to diversity and inclusion ensures that every employee feels valued and empowered to contribute their unique perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist, Customer Lending
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer lending. Use your analytical skills to showcase how you can turn data into actionable insights during the conversation.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Check out our website for the latest job openings. We’re always looking for talented individuals like you, and applying directly through us can give you a better chance of standing out!
We think you need these skills to ace Specialist, Customer Lending
Some tips for your application 🫡
Show Off Your Analytical Skills:Make sure to highlight your analytical and numerate background in your application. We want to see how you’ve used data to drive decisions, so share specific examples of your experience with SQL and data analysis.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing how you can contribute to our customer lending strategies.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to communicate your findings and insights. We appreciate clarity, especially when it comes to complex data!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at NewDay
✨Know Your Data
As a Specialist Analyst, you'll be expected to handle data like a pro. Brush up on your SQL skills and be ready to discuss how you've used data to drive decisions in the past. Prepare examples of how you've turned complex datasets into actionable insights.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your analytical prowess. Think of specific instances where you've identified trends or solved problems using data. Practise explaining your findings clearly, as you'll need to communicate effectively with various stakeholders.
✨Understand the Business Context
Familiarise yourself with the financial services landscape, especially in customer lending. Research current trends and challenges in the industry, and be ready to discuss how you can contribute to optimising customer lending strategies while balancing business goals.
✨Emphasise Collaboration
This role requires strong cross-functional relationships. Be ready to talk about your experience working collaboratively with different teams. Highlight any projects where you encouraged knowledge sharing or continuous improvement, as this will show you're a team player.
