Specialist, Commercial Strategy

Shape smarter pricing. Unlock customer value. Drive commercial impact.

Why this role matters

We’re looking for a curious, analytical problem‑solver to join our Existing Customer Profitability team — someone who loves digging into data, spotting opportunities, and turning insight into action. If you enjoy solving complex problems, experimenting with new ideas, and influencing how products evolve, this role gives you the space to make a real impact.

How You’ll Contribute

As a Specialist, you’ll help shape how we price, optimise, and grow our loans products. Your work will directly influence customer outcomes and commercial performance.

• Design and deliver pricing strategies that improve outcomes for customers and NewDay — including building a testing framework to learn fast and iterate confidently.
• Identify untapped value across customer segments and journeys, spotting where performance can be improved and proposing changes that make a measurable difference.
• Drive end-to-end project delivery, gathering data and engaging cross-functional stakeholders to develop actionable insights and support implementation.
• Review and evolve eligibility criteria, ensuring we’re offering the right products to the right customers at the right time.
• Use data analysis and modelling (including NPV modelling) to optimise our loan offering across different risk profiles and customer segments.

You’ll also play a key role in governance, ensuring our strategies are robust and well‑controlled, and you’ll help mentor junior team members, raising analytical capability across the function.

Essential What you’ll bring

• Strong analytical and critical‑thinking skills — you enjoy tackling complex problems and finding clarity in the data.
• A flair for numbers and the ability to learn quickly, or experience in financial services.
• A growth mindset — you’re energised by trying new things and stepping outside your comfort zone.
• Technical proficiency in SQL, Python or VBA.

Desirable

• Experience presenting proposals or analysis to a range of stakeholders, including senior leaders.
• Natural analytical curiosity — you care about understanding impact, not just delivering change.
• Strong collaboration skills and the ability to build rapport across teams and partners.
• Excellent organisational skills to help coordinate and deliver multi‑team initiatives.

At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.