At a Glance
- Tasks: Analyse and optimise customer lending strategies using data-driven insights.
- Company: Join a diverse and inclusive financial services company focused on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career development.
- Why this job: Make a real impact on customer outcomes and business performance through data analysis.
- Qualifications: Degree or equivalent experience with strong analytical skills and SQL proficiency.
The predicted salary is between 35000 - 45000 £ per year.
As a Specialist Analyst in customer lending, you’ll deliver the analysis and optimisation of customer portfolio strategies across areas such as credit limit increases, limit decreases, and spend authorisation. Using data driven insight, you’ll help improve business performance, enhance customer outcomes, and influence strategic decision making.
How You’ll Contribute
- Help shape and optimise customer lending strategies across our products, balancing customer outcomes, business goals, and changing economic conditions.
- Develop and enhance reporting and monitoring to identify emerging trends, deliver clear insights, and support data-driven decisions at Senior Leadership level.
- Use SQL and data visualisation tools to turn complex data into clear, actionable insights that drive portfolio performance improvements and enable faster, more insight-led strategy decisions.
- Build strong cross functional relationships across the Credit Function and wider business, encouraging collaboration, knowledge sharing, and continuous improvement.
We're Looking For These Essential Skills
- Degree educated or equivalent experience, with a strong analytical and numerate background.
- Confident using SQL on a daily basis to analyse data, uncover insights, and support decision-making.
- Strong analytical skills with the ability to identify trends, solve problems, and communicate findings clearly to a range of stakeholders.
- Advanced MS Office skills, particularly in Excel, with experience working with large and complex datasets.
- A proactive and curious mindset, with a collaborative approach, creative thinking, and a genuine drive to make an impact.
It’s a plus if you also have these skills
- Experience within financial services and a foundation in risk analytics, ideally within consumer lending.
- Development and implementation of credit risk strategies in a fast-paced environment.
- Familiarity with AI co-working tools such as Claude Co-Work.
- Comfort using visualisation tools such as Power BI and Tableau.
- Proficiency in Python for data analysis.
At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.
Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you.
We work with Textio to make our job design and hiring inclusive.
Specialist, Customer Lending in London employer: NewDay
At NewDay, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Specialist Analyst in customer lending, you will have access to extensive professional development opportunities, enabling you to grow your analytical skills while making a meaningful impact on customer outcomes. Our commitment to diversity and inclusion ensures that every employee feels valued and empowered to contribute their unique perspectives in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist, Customer Lending in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your analytical skills. Use examples from your experience to demonstrate how you've used data to drive decisions—this is key for a role in customer lending!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that excite you and fit your skill set—applying through us gives you a better chance!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role.
We think you need these skills to ace Specialist, Customer Lending in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Specialist Analyst role. Highlight your analytical background, SQL proficiency, and any relevant experience in customer lending or financial services.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about customer lending and how you can contribute to our mission. Share specific examples of how you've used data-driven insights to influence decision-making in previous roles.
Showcase Your Analytical Skills:In your application, emphasise your ability to identify trends and solve problems. We love candidates who can communicate complex findings clearly, so don’t shy away from sharing examples of your analytical work.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at NewDay
✨Know Your Data
As a Specialist Analyst, you'll be expected to handle data like a pro. Brush up on your SQL skills and be ready to discuss how you've used data to drive decisions in the past. Prepare examples of how you've turned complex datasets into actionable insights.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your analytical prowess. Think of specific instances where you've identified trends or solved problems using data. Practice explaining your findings clearly, as you'll need to communicate effectively with various stakeholders.
✨Understand Customer Lending Strategies
Familiarise yourself with customer lending strategies and how they impact business performance. Be ready to discuss how you would balance customer outcomes with business goals, especially in changing economic conditions. This shows you're not just data-driven but also strategically minded.
✨Build Relationships
Collaboration is key in this role. Think about how you've built strong cross-functional relationships in previous roles. Be ready to share examples of how you've encouraged knowledge sharing and continuous improvement within teams, as this will resonate well with the interviewers.
