At a Glance
- Tasks: Lead the Core Risk Strategy for customer lending, driving insights and decision-making.
- Company: Join a forward-thinking company that values innovation and diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and operational excellence.
- Why this job: Shape the future of customer lending strategies and make a real impact.
- Qualifications: Strong experience in credit risk and proven leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Are you ready to shape the future of customer risk strategy across some of the UK’s most recognisable credit brands? We are looking for a Senior Manager to lead our Core Risk Strategy function within Existing Customer Lending — a role that sits at the heart of how we understand, protect and grow our lending portfolios. This is a high‑impact leadership position where you’ll combine analytical depth, critical thinking and team leadership to drive smarter decisions for millions of customers.
How you’ll contribute
- Own the Core Customer Lending Strategy
Take ownership of the full spectrum of Customer Lending strategy activity across all products and portfolios — from data mining and insight generation to risk analytics and customer decisioning. Set direction, allocate resources, and ensure delivery is controlled, prioritised and aligned to business goals. - Drive Portfolio Monitoring & Insight
Lead the development, automation and improvement of our customer insight reporting. Ensure every strategy is monitored with the right triggers, alerts and depth of analysis — informing Customer Lending leadership and monthly Credit Forum. - Strengthen Operational Delivery & Control
Work closely with colleagues across the first, second and occasionally third lines of defence to ensure our risk controls are robust, effective and embedded. Champion a culture where risk and control thinking is central to every strategy and process. - Champion/Challenger Ownership
Oversee the full lifecycle of Champion/Challenger testing — from design and tracking to insight generation and reporting into Credit Forum. - Strategy Development & Continuous Improvement
Alongside BAU, you’ll lead strategic projects that push our team capabilities forward. You’ll find opportunities to enhance sophistication, improve decisioning and evolve our customer lifecycle strategies.
We’re looking for these essential skills
- Strong experience in credit risk, portfolio analytics or customer management strategy
- Proven track record of leading teams, managing stakeholders and delivering complex initiatives
- Deep analytical capability with a passion for insight‑driven decisioning
- A mindset focused on control, governance and operational excellence
- Confidence presenting complex analysis to senior committees
- Curiosity, drive and a desire to continually improve how things are done
Why join us?
You’ll be joining a business that values innovation, data‑driven thinking and strategic leadership. This is your opportunity to influence decisions at scale, shape the future of the Customer Lending strategy, and lead a talented team in a role that truly matters.
At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you.
Senior Manager, Core Risk Strategy in London employer: NewDay
At NewDay, we pride ourselves on being an innovative employer that champions diversity and inclusion, creating a vibrant work culture where every voice is valued. As a Senior Manager in Core Risk Strategy, you'll have the opportunity to lead impactful initiatives that shape customer lending strategies while benefiting from robust professional development opportunities and a supportive team environment. Join us in our London office, where you can influence decisions at scale and drive meaningful change for millions of customers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Core Risk Strategy in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of your past experiences that highlight your leadership and analytical capabilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our customer lending strategy.
We think you need these skills to ace Senior Manager, Core Risk Strategy in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Manager, Core Risk Strategy. Highlight your experience in credit risk and portfolio analytics, and don’t forget to showcase your leadership skills. We want to see how you’ve driven results in similar roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer lending strategy and how your analytical mindset can contribute to our goals. Keep it engaging and relevant to the job description.
Showcase Your Analytical Skills:Since this role requires deep analytical capability, make sure to include specific examples of how you've used data to drive decision-making. We love numbers, so if you can quantify your achievements, even better!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at NewDay
✨Know Your Numbers
As a Senior Manager in Core Risk Strategy, you'll need to demonstrate your analytical prowess. Brush up on key metrics related to credit risk and portfolio analytics. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Leadership Skills
This role requires strong team leadership. Prepare examples of how you've successfully led teams through complex initiatives. Highlight your ability to manage stakeholders and ensure alignment with business goals.
✨Master the Art of Presentation
You'll be presenting complex analyses to senior committees, so practice articulating your insights clearly and confidently. Use storytelling techniques to make your data relatable and impactful.
✨Emphasise Continuous Improvement
The job calls for a mindset focused on evolution and enhancement. Be ready to discuss how you've identified opportunities for improvement in previous roles and the strategies you implemented to achieve them.
