Customer Communications Strategy Lead in London

Customer Communications Strategy Lead in London

London Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
NewDay

At a Glance

  • Tasks: Lead a new team to enhance customer communications and build confidence in financial services.
  • Company: Join NewDay, a forward-thinking company focused on clear customer engagement.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic role based in Greater London with a focus on collaboration.
  • Why this job: Make a real difference in customer experience through impactful communication strategies.
  • Qualifications: Strong analytical and leadership skills with experience in customer communications.

The predicted salary is between 60000 - 80000 Β£ per year.

NewDay is looking for a Senior Manager of Customer Communications to build and lead a new team within its Marketing & Communications function. This role focuses on enhancing customer confidence through clear communications across various channels, especially in financial services.

The successful candidate will manage governance and best practices, drive customer communication strategies, and work cross-functionally to ensure alignment and effective delivery. Strong analytical and leadership skills are essential.

This is a hybrid position based in Greater London.

Customer Communications Strategy Lead in London employer: NewDay

At NewDay, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our hybrid working model in Greater London allows for flexibility while providing ample opportunities for professional growth and development within the dynamic field of financial services. Join us to make a meaningful impact through clear customer communications and be part of a team that values your contributions and encourages your career advancement.

NewDay

Contact Details:

NewDay Recruitment Team

We think you need these skills to ace Customer Communications Strategy Lead in London

Leadership Skills
Analytical Skills
Communication Strategy Development
Cross-Functional Collaboration
Governance Management
Best Practices Implementation
Customer Confidence Enhancement