At a Glance
- Tasks: Lead a diverse team to enhance service delivery and application support.
- Company: Join NewDay Technology Limited, a leader in tech operations.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on data-driven improvements and team collaboration.
- Why this job: Shape operational strategy and make a real impact on technology services.
- Qualifications: Experience in technology operations and strong leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
New Day Technology Limited is seeking a Head of Technology Operations to own services, teams and experiences supporting colleagues, partners and customers.
This senior role reports to the Director of Technology Enablement and shapes operational strategy, governance and performance.
You will lead a diverse team responsible for service delivery, application support, workplace technology, and major incident response, driving proactive, data-driven improvements across the technology estate.
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Technology Operations Lead — Service Excellence employer: NewDay Technology Limited
NewDay is an exceptional employer that fosters a vibrant and inclusive work culture, where diversity is celebrated and every employee is encouraged to bring their authentic selves to work. As the Head of Information Security, you will have the unique opportunity to shape the security landscape of a forward-thinking financial services company, with ample opportunities for professional growth and collaboration across various departments. With a commitment to employee development and a focus on innovative technology, NewDay empowers its team members to thrive in their careers while contributing to meaningful projects that impact millions of customers.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Operations Lead — Service Excellence
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from NewDay Technology Limited!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at NewDay Technology Limited, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like NewDay Technology Limited.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Technology Operations Lead — Service Excellence
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at NewDay Technology Limited, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at NewDay Technology Limited.
How to prepare for a job interview at NewDay Technology Limited
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
