At a Glance
- Tasks: Analyse and optimise customer lending strategies using data-driven insights.
- Company: Join a diverse and inclusive financial services company focused on innovation.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career development.
- Why this job: Make a real impact by shaping customer outcomes and influencing strategic decisions.
- Qualifications: Degree or equivalent experience, strong analytical skills, and SQL proficiency.
The predicted salary is between 40000 - 50000 € per year.
As a Specialist Analyst in customer lending, you’ll deliver the analysis and optimisation of customer portfolio strategies across areas such as credit limit increases, limit decreases, and spend authorisation. Using data driven insight, you’ll help improve business performance, enhance customer outcomes, and influence strategic decision making.
How you’ll contribute
- Help shape and optimise customer lending strategies across our products, balancing customer outcomes, business goals, and changing economic conditions.
- Develop and enhance reporting and monitoring to identify emerging trends, deliver clear insights, and support data-driven decisions at Senior Leadership level.
- Use SQL and data visualisation tools to turn complex data into clear, actionable insights that drive portfolio performance improvements and enable faster, more insight-led strategy decisions.
- Build strong cross functional relationships across the Credit Function and wider business, encouraging collaboration, knowledge sharing, and continuous improvement.
We're looking for these essential skills
- Degree educated or equivalent experience, with a strong analytical and numerate background.
- Confident using SQL on a daily basis to analyse data, uncover insights, and support decision-making.
- Strong analytical skills with the ability to identify trends, solve problems, and communicate findings clearly to a range of stakeholders.
- Advanced MS Office skills, particularly in Excel, with experience working with large and complex datasets.
- A proactive and curious mindset, with a collaborative approach, creative thinking, and a genuine drive to make an impact.
It’s a plus if you also have these skills
- Experience within financial services and a foundation in risk analytics, ideally within consumer lending.
- Development and implementation of credit risk strategies in a fast-paced environment.
- Familiarity with AI co-working tools such as Claude Co-Work.
- Comfort using visualisation tools such as Power BI and Tableau.
- Proficiency in Python for data analysis.
At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.
Specialist, Customer Lending employer: NewDay Ltd
At NewDay, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment where diverse perspectives are valued. Join us to make a meaningful impact in customer lending while enjoying the benefits of a vibrant workplace that prioritises inclusivity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist, Customer Lending
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your analytical skills. Use examples from your experience to demonstrate how you've used data to drive decisions—this is key for a role in customer lending!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that excite you and fit your skill set—it's where the magic happens!
✨Tip Number 4
Follow up after interviews with a thank-you email. It shows your enthusiasm and keeps you top of mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Specialist, Customer Lending role!
We think you need these skills to ace Specialist, Customer Lending
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your analytical background and any experience with SQL or data visualisation tools, as these are key for the Specialist, Customer Lending role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about customer lending and how you can contribute to our mission. Share specific examples of how you've used data to drive decisions in previous roles.
Show Off Your Analytical Skills:In your application, don’t shy away from showcasing your analytical prowess. Mention any projects where you identified trends or solved complex problems, especially if they relate to financial services or consumer lending.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NewDay Ltd
✨Know Your Data Tools
Make sure you're comfortable with SQL and any data visualisation tools mentioned in the job description, like Power BI or Tableau. Brush up on your skills and be ready to discuss how you've used these tools to derive insights from complex datasets.
✨Understand Customer Lending Strategies
Familiarise yourself with customer lending strategies and how they impact both customer outcomes and business goals. Be prepared to share your thoughts on current trends in the industry and how you can contribute to optimising these strategies.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities. Think of specific instances where you've identified trends or solved problems using data. This will demonstrate your capability to communicate findings clearly to stakeholders.
✨Emphasise Collaboration
Since building strong cross-functional relationships is key, think of examples where you've successfully collaborated with others. Highlight your proactive mindset and how you encourage knowledge sharing and continuous improvement within a team.
