At a Glance
- Tasks: Analyse and optimise customer lending strategies using data-driven insights.
- Company: Join a diverse and inclusive financial services company focused on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career development.
- Why this job: Make a real impact on customer outcomes and business performance with your analytical skills.
- Qualifications: Degree or equivalent experience in analytics; strong SQL and Excel skills required.
The predicted salary is between 40000 - 50000 £ per year.
As a Specialist Analyst in customer lending, you’ll deliver the analysis and optimisation of customer portfolio strategies across areas such as credit limit increases, limit decreases, and spend authorisation. Using data driven insight, you’ll help improve business performance, enhance customer outcomes, and influence strategic decision making.
How you’ll contribute
- Help shape and optimise customer lending strategies across our products, balancing customer outcomes, business goals, and changing economic conditions.
- Develop and enhance reporting and monitoring to identify emerging trends, deliver clear insights, and support data-driven decisions at Senior Leadership level.
- Use SQL and data visualisation tools to turn complex data into clear, actionable insights that drive portfolio performance improvements and enable faster, more insight-led strategy decisions.
- Build strong cross functional relationships across the Credit Function and wider business, encouraging collaboration, knowledge sharing, and continuous improvement.
We're looking for these essential skills
- Degree educated or equivalent experience, with a strong analytical and numerate background.
- Confident using SQL on a daily basis to analyse data, uncover insights, and support decision-making.
- Strong analytical skills with the ability to identify trends, solve problems, and communicate findings clearly to a range of stakeholders.
- Advanced MS Office skills, particularly in Excel, with experience working with large and complex datasets.
- A proactive and curious mindset, with a collaborative approach, creative thinking, and a genuine drive to make an impact.
It’s a plus if you also have these skills
- Experience within financial services and a foundation in risk analytics, ideally within consumer lending.
- Development and implementation of credit risk strategies in a fast-paced environment.
- Familiarity with AI co-working tools such as Claude Co-Work.
- Comfort using visualisation tools such as Power BI and Tableau.
- Proficiency in Python for data analysis.
At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.
Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you.
We work with Textio to make our job design and hiring inclusive.
Specialist, Customer Lending in London employer: NewDay Ltd
At NewDay, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment where diverse perspectives are valued. Join us to make a meaningful impact in customer lending while enjoying the benefits of a vibrant workplace that prioritises inclusivity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist, Customer Lending in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer lending. Use your analytical skills to showcase how you can turn data into actionable insights during the conversation.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that excite you and fit your skill set perfectly!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your chat to show you were engaged and interested.
We think you need these skills to ace Specialist, Customer Lending in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Specialist, Customer Lending. Highlight your analytical skills and experience with SQL, as these are key for us. Don’t just list your duties; show how you’ve made an impact in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer lending and how your background aligns with our mission. Be genuine and let your personality come through – we love that!
Showcase Your Data Skills:Since this role involves a lot of data analysis, make sure to mention any experience you have with SQL, Excel, or data visualisation tools like Power BI. Give examples of how you've used these skills to drive decisions or improve outcomes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at NewDay Ltd
✨Know Your Data Tools
Make sure you're comfortable with SQL and any data visualisation tools mentioned in the job description, like Power BI or Tableau. Brush up on your skills and be ready to discuss how you've used these tools to derive insights from complex datasets.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities. Think of specific instances where you identified trends or solved problems using data. Be ready to explain your thought process and how your findings influenced decision-making.
✨Understand Customer Lending Strategies
Familiarise yourself with customer lending strategies and how they impact business performance. Be prepared to discuss how you would approach optimising these strategies while balancing customer outcomes and business goals.
✨Build Relationships
Since the role involves cross-functional collaboration, think about how you can demonstrate your ability to build strong relationships. Share experiences where you worked with different teams to achieve a common goal, highlighting your collaborative mindset.
