At a Glance
- Tasks: Analyse customer data to drive growth and profitability strategies.
- Company: Join a diverse team at NewDay, a leader in financial services.
- Benefits: Inclusive workplace, career development, and flexible working options.
- Other info: Opportunities for growth in a dynamic and supportive environment.
- Why this job: Make a real impact by optimising customer strategies and driving business success.
- Qualifications: Strong analytical skills, experience with SQL and Excel, and a collaborative mindset.
The predicted salary is between 40000 - 50000 £ per year.
Role Overview
As a Specialist, Commercial Strategy & Analytics, you will play a key role in delivering insight-led commercial strategies across our existing customer portfolio.
You will support a range of activities including Balance Growth, Engagement, and Promotional Strategy, monitoring performance, identifying opportunities and providing recommendations to improve portfolio growth, customer value and profitability.
Responsibilities
- Monitor, analyse and optimise the performance of existing customer commercial strategies, including Balance Growth, Engagement and Promotional activity.
- Identify opportunities to improve portfolio growth, yield and customer outcomes.
- Deliver insightful analysis and recommendations that support strategic decision-making.
- Identify customer segments and pockets of untapped value, using data-driven insights to develop and recommend targeted commercial initiatives.
- Partner with Product, Marketing and Credit Risk teams to design, evaluate and implement strategies aligned to business objectives.
- Support portfolio health through effective performance monitoring, forecasting, financial planning and targeting activities.
- Work closely with Change Delivery teams to implement strategic initiatives, ensuring solutions are delivered on time and achieve the intended commercial impact.
Essential Skills & Qualifications
- Strong quantitative analytical experience within Financial Services.
- Advanced SQL and Excel skills, with experience analysing and manipulating complex datasets.
- Strong numerical, problem-solving and critical-thinking skills.
- Ability to assess the commercial and customer impact of pricing and strategic changes.
- Strong communication skills with the ability to present complex analysis and recommendations to non-technical audiences.
- A collaborative, proactive approach with a willingness to support wider team objectives.
- Preferred / Additional Skills
- Experience working with consumer lending products such as credit cards, loans or mortgages.
- Knowledge of the regulatory environment within consumer lending.
- Experience supporting the delivery of complex change initiatives within Financial Services.
- Python experience.
Externally this role could be known as Portfolio Strategy Analyst, Credit Strategy Analyst, Portfolio Analytics Analyst, Customer Portfolio Analyst, and Commercial Strategy Analyst.
At New Day, we value all types of diversity.
We're an equal opportunity employer and believe that our differences create a vibrant, authentic working culture.
We want all our colleagues to feel able to bring their whole selves to work.
We don't discriminate on the basis of protected characteristics or identities.
We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.
Tell us if you need accommodations: We'll put reasonable adjustments in place to support you.
We work with Textio to make our job design and hiring inclusive.
Specialist, Existing Customer Profitability Analytics employer: NewDay Cards Limited
NewDay Cards Limited is an excellent employer that fosters a dynamic and innovative work culture in the heart of Greater London. Employees benefit from comprehensive training and development opportunities, ensuring continuous personal and professional growth while working on impactful projects that enhance customer engagement. With a focus on collaboration and creativity, this role offers a unique chance to make a meaningful contribution in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist, Existing Customer Profitability Analytics
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like NewDay Cards Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Specialist, Existing Customer Profitability Analytics
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to NewDay Cards Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on NewDay Cards Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at NewDay Cards Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with NewDay Cards Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at NewDay Cards Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former NewDay Cards Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
