At a Glance
- Tasks: Analyse and optimise customer lending strategies using data-driven insights.
- Company: Join a diverse team at NewDay, committed to inclusivity and innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career development.
- Why this job: Make a real impact on customer outcomes and business performance.
- Qualifications: Degree or equivalent experience with strong analytical skills and SQL proficiency.
The predicted salary is between 40000 - 50000 £ per year.
As a Specialist Analyst in customer lending, you’ll deliver the analysis and optimisation of customer portfolio strategies across areas such as credit limit increases, limit decreases, and spend authorisation. Using data driven insight, you’ll help improve business performance, enhance customer outcomes, and influence strategic decision making.
How you’ll contribute
- Help shape and optimise customer lending strategies across our products, balancing customer outcomes, business goals, and changing economic conditions.
- Develop and enhance reporting and monitoring to identify emerging trends, deliver clear insights, and support data‑driven decisions at Senior Leadership level.
- Use SQL and data visualisation tools to turn complex data into clear, actionable insights that drive portfolio performance improvements and enable faster, more insight‑led strategy decisions.
- Build strong cross‑functional relationships across the Credit Function and wider business, encouraging collaboration, knowledge sharing, and continuous improvement.
Essential Skills
- Degree educated or equivalent experience, with a strong analytical and numerate background.
- Confident using SQL on a daily basis to analyse data, uncover insights, and support decision‑making.
- Strong analytical skills with the ability to identify trends, solve problems, and communicate findings clearly to a range of stakeholders.
- Advanced MS Office skills, particularly in Excel, with experience working with large and complex datasets.
- A proactive and curious mindset, with a collaborative approach, creative thinking, and a genuine drive to make an impact.
Additional Preferred Skills
- Experience within financial services and a foundation in risk analytics, ideally within consumer lending.
- Development and implementation of credit risk strategies in a fast‑paced environment.
- Familiarity with AI co‑working tools such as Claude Co‑Work.
- Comfort using visualisation tools such as Power BI and Tableau.
- Proficiency in Python for data analysis.
Equality and Inclusion
At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.
Specialist, Customer Lending employer: NewDay Cards Limited
At NewDay, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Specialist Analyst in customer lending, you'll benefit from extensive professional development opportunities while working in a diverse environment that values your unique contributions. Located in a vibrant area, our team enjoys a supportive atmosphere that encourages personal growth and impactful work, making it a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist, Customer Lending
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your analytical skills. Use examples from your experience to demonstrate how you've used data to drive decisions—this is key for roles like the Specialist Analyst in customer lending.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that match your skills and interests, and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role.
We think you need these skills to ace Specialist, Customer Lending
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your analytical skills and experience with SQL. We want to see how your background aligns with the role of Specialist Analyst in customer lending.
Showcase Your Data Skills:Don’t forget to mention your experience with data visualisation tools like Power BI or Tableau. We love seeing how you can turn complex data into actionable insights, so give us examples!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to communicate your findings and experiences, as we value strong communication skills just as much as analytical ones.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NewDay Cards Limited
✨Know Your Data Tools
Make sure you're comfortable with SQL and any data visualisation tools mentioned in the job description, like Power BI or Tableau. Brush up on your skills and be ready to discuss how you've used these tools to derive insights from complex datasets.
✨Showcase Your Analytical Skills
Prepare examples of how you've identified trends and solved problems in previous roles. Be ready to explain your thought process clearly, as you'll need to communicate findings to various stakeholders.
✨Understand the Business Context
Familiarise yourself with customer lending strategies and the financial services landscape. This will help you speak knowledgeably about how your role can impact business performance and customer outcomes.
✨Emphasise Collaboration
Highlight your experience in building cross-functional relationships. Share specific instances where you've worked with others to achieve a common goal, as collaboration is key in this role.
