At a Glance
- Tasks: Lead the Core Risk Strategy for customer lending, driving insights and smarter decisions.
- Company: Join a forward-thinking company that values innovation and diversity.
- Benefits: Permanent position with opportunities for growth and a supportive work culture.
- Other info: Inclusive workplace where your unique perspective is valued.
- Why this job: Shape the future of customer lending and make a real impact on millions.
- Qualifications: Strong experience in credit risk and proven leadership skills required.
The predicted salary is between 70000 - 90000 £ per year.
Are you ready to shape the future of customer risk strategy across some of the UK’s most recognisable credit brands? We are looking for a Senior Manager to lead our Core Risk Strategy function within Existing Customer Lending — a role that sits at the heart of how we understand, protect and grow our lending portfolios. This is a high‑impact leadership position where you’ll combine analytical depth, critical thinking and team leadership to drive smarter decisions for millions of customers.
Responsibilities
- Own the Core Customer Lending Strategy: take ownership of the full spectrum of Customer Lending strategy activity across all products and portfolios — from data mining and insight generation to risk analytics and customer decisioning. Set direction, allocate resources, and ensure delivery is controlled, prioritised and aligned to business goals.
- Drive Portfolio Monitoring & Insight: lead the development, automation and improvement of our customer insight reporting. Ensure every strategy is monitored with the right triggers, alerts and depth of analysis — informing Customer Lending leadership and monthly Credit Forum.
- Strengthen Operational Delivery & Control: work closely with colleagues across the first, second and occasionally third lines of defence to ensure our risk controls are robust, effective and embedded. Champion a culture where risk and control thinking is central to every strategy and process.
- Champion/Challenger Ownership: oversee the full lifecycle of Champion/Challenger testing — from design and tracking to insight generation and reporting into Credit Forum.
- Strategy Development & Continuous Improvement: alongside BAU, lead strategic projects that push our team capabilities forward. Find opportunities to enhance sophistication, improve decisioning and evolve our customer lifecycle strategies.
Qualifications
- Strong experience in credit risk, portfolio analytics or customer management strategy.
- Proven track record of leading teams, managing stakeholders and delivering complex initiatives.
- Deep analytical capability with a passion for insight‑driven decisioning.
- A mindset focused on control, governance and operational excellence.
- Confidence presenting complex analysis to senior committees.
- Curiosity, drive and a desire to continually improve how things are done.
Why Join Us
You’ll be joining a business that values innovation, data‑driven thinking and strategic leadership. This is your opportunity to influence decisions at scale, shape the future of the Customer Lending strategy, and lead a talented team in a role that truly matters.
Employment Type Permanent
EEO Statement
At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.
Senior Manager, Core Risk Strategy employer: NewDay Cards Limited
At NewDay, we pride ourselves on fostering a culture of innovation and inclusivity, making it an exceptional place for professionals in the financial sector. As a Senior Manager in Core Risk Strategy, you will not only lead a talented team but also have the opportunity to shape impactful customer lending strategies that resonate across the UK’s leading credit brands. With a commitment to employee growth and a supportive environment that values diverse perspectives, NewDay offers a rewarding career path where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Core Risk Strategy
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to risk strategy. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your analytical skills during interviews. Bring examples of how you've used data to drive decisions in past roles. This will demonstrate your fit for the Senior Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about joining us.
We think you need these skills to ace Senior Manager, Core Risk Strategy
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Manager role. Highlight your analytical capabilities and leadership experience, as these are key to shaping our Core Risk Strategy.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about customer risk strategy. Share specific examples of how you've driven insights and improvements in previous roles — we love a good story!
Showcase Your Analytical Skills:Since this role is all about data-driven decision-making, don’t shy away from showcasing your analytical prowess. Include any relevant projects or tools you’ve used that demonstrate your ability to turn data into actionable insights.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead our Core Risk Strategy!
How to prepare for a job interview at NewDay Cards Limited
✨Know Your Numbers
As a Senior Manager in Core Risk Strategy, you'll need to demonstrate your analytical prowess. Brush up on key metrics related to credit risk and portfolio analytics. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Leadership Skills
This role requires strong team leadership. Prepare examples of how you've successfully led teams through complex initiatives. Highlight your ability to manage stakeholders and ensure everyone is aligned with business goals.
✨Emphasise Continuous Improvement
The company values innovation and strategic leadership. Come prepared with ideas on how you can enhance decision-making processes or improve customer lifecycle strategies. Show your curiosity and drive for continuous improvement.
✨Prepare for Scenario Questions
Expect questions that assess your risk control mindset and operational excellence. Think of scenarios where you've had to implement robust risk controls or navigate challenges in strategy development. Use the STAR method to structure your responses.
