At a Glance
- Tasks: Analyse and optimise customer lending strategies using data-driven insights.
- Company: Join a diverse and inclusive team at NewDay, a leader in financial services.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact on customer outcomes and business performance with your analytical skills.
- Qualifications: Degree or equivalent experience, strong analytical skills, and SQL proficiency.
The predicted salary is between 40000 - 50000 £ per year.
As a Specialist Analyst in customer lending, you'll deliver the analysis and optimisation of customer portfolio strategies across areas such as credit limit increases, limit decreases, and spend authorisation. Using data driven insight, you'll help improve business performance, enhance customer outcomes, and influence strategic decision making.
How you'll contribute
- Help shape and optimise customer lending strategies across our products, balancing customer outcomes, business goals, and changing economic conditions.
- Develop and enhance reporting and monitoring to identify emerging trends, deliver clear insights, and support data‐driven decisions at Senior Leadership level.
- Use SQL and data visualisation tools to turn complex data into clear, actionable insights that drive portfolio performance improvements and enable faster, more insight‐led strategy decisions.
- Build strong cross‐functional relationships across the Credit Function and wider business, encouraging collaboration, knowledge sharing, and continuous improvement.
Essential Skills
- Degree educated or equivalent experience, with a strong analytical and numerate background.
- Confident using SQL on a daily basis to analyse data, uncover insights, and support decision‐making.
- Strong analytical skills with the ability to identify trends, solve problems, and communicate findings clearly to a range of stakeholders.
- Advanced MS Office skills, particularly in Excel, with experience working with large and complex datasets.
- A proactive and curious mindset, with a collaborative approach, creative thinking, and a genuine drive to make an impact.
Additional Preferred Skills
- Experience within financial services and a foundation in risk analytics, ideally within consumer lending.
- Development and implementation of credit risk strategies in a fast‐paced environment.
- Familiarity with AI co‐working tools such as Claude Co‐Work.
- Comfort using visualisation tools such as Power BI and Tableau.
- Proficiency in Python for data analysis.
Equality and Inclusion
At NewDay, we value all types of diversity. We're an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don't discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We'll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.
Specialist, Customer Lending in London employer: NewDay Cards Limited
At NewDay, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Specialist in Customer Lending, you'll benefit from a supportive environment that encourages professional growth through continuous learning and development opportunities. Located in a vibrant area, our commitment to diversity and inclusion ensures that every employee feels valued and empowered to contribute their unique perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist, Customer Lending in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your analytical skills. Use examples from your experience to demonstrate how you've used data to drive decisions and improve outcomes.
✨Tip Number 3
Show off your SQL and data visualisation skills during interviews. Bring along examples of your work or projects that highlight your ability to turn complex data into actionable insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Specialist, Customer Lending in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your analytical skills and experience with SQL. We want to see how your background aligns with the role of Specialist Analyst in customer lending, so don’t hold back on showcasing relevant projects!
Showcase Your Data Skills:Since this role involves turning complex data into actionable insights, be sure to mention any experience you have with data visualisation tools like Power BI or Tableau. We love seeing how you can make data work for you and the business!
Highlight Collaboration Experience:We value strong cross-functional relationships, so if you've worked in teams or collaborated across departments, let us know! Share examples that demonstrate your ability to communicate findings clearly and drive improvements.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at NewDay Cards Limited
✨Know Your Data Tools
Make sure you're comfortable with SQL and any data visualisation tools mentioned in the job description, like Power BI or Tableau. Brush up on your skills and be ready to discuss how you've used these tools to analyse data and drive insights in previous roles.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities. Think of specific instances where you identified trends or solved problems using data. Be ready to explain your thought process and how your findings influenced decision-making.
✨Understand Customer Lending Strategies
Familiarise yourself with customer lending strategies and the current economic conditions affecting them. This will help you speak knowledgeably about how you can contribute to optimising these strategies and improving customer outcomes.
✨Emphasise Collaboration
Since the role involves building strong cross-functional relationships, think of examples where you've successfully collaborated with others. Highlight your proactive mindset and how you encourage knowledge sharing and continuous improvement within teams.
