At a Glance
- Tasks: Lead the Core Risk Strategy for customer lending, driving insights and decision-making.
- Company: Join a forward-thinking company that values innovation and diversity.
- Benefits: Permanent position with opportunities for growth and a supportive work culture.
- Other info: Inclusive workplace that supports diverse backgrounds and abilities.
- Why this job: Shape the future of customer lending and make impactful decisions for millions.
- Qualifications: Experience in credit risk and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
Are you ready to shape the future of customer risk strategy across some of the UK’s most recognisable credit brands? We are looking for a Senior Manager to lead our Core Risk Strategy function within Existing Customer Lending — a role that sits at the heart of how we understand, protect and grow our lending portfolios. This is a high‑impact leadership position where you’ll combine analytical depth, critical thinking and team leadership to drive smarter decisions for millions of customers.
Responsibilities
- Own the Core Customer Lending Strategy: take ownership of the full spectrum of Customer Lending strategy activity across all products and portfolios — from data mining and insight generation to risk analytics and customer decisioning. Set direction, allocate resources, and ensure delivery is controlled, prioritised and aligned to business goals.
- Drive Portfolio Monitoring & Insight: lead the development, automation and improvement of our customer insight reporting. Ensure every strategy is monitored with the right triggers, alerts and depth of analysis — informing Customer Lending leadership and monthly Credit Forum.
- Strengthen Operational Delivery & Control: work closely with colleagues across the first, second and occasionally third lines of defence to ensure our risk controls are robust, effective and embedded. Champion a culture where risk and control thinking is central to every strategy and process.
- Champion/Challenger Ownership: oversee the full lifecycle of Champion/Challenger testing — from design and tracking to insight generation and reporting into Credit Forum.
- Strategy Development & Continuous Improvement: alongside BAU, lead strategic projects that push our team capabilities forward. Find opportunities to enhance sophistication, improve decisioning and evolve our customer lifecycle strategies.
Qualifications
- Strong experience in credit risk, portfolio analytics or customer management strategy.
- Proven track record of leading teams, managing stakeholders and delivering complex initiatives.
- Deep analytical capability with a passion for insight‑driven decisioning.
- A mindset focused on control, governance and operational excellence.
- Confidence presenting complex analysis to senior committees.
- Curiosity, drive and a desire to continually improve how things are done.
Why Join Us
You’ll be joining a business that values innovation, data‑driven thinking and strategic leadership. This is your opportunity to influence decisions at scale, shape the future of the Customer Lending strategy, and lead a talented team in a role that truly matters.
Employment Type: Permanent
EEO Statement: At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.
Senior Manager, Core Risk Strategy in London employer: NewDay Cards Limited
At NewDay, we pride ourselves on fostering a culture of innovation and inclusivity, making it an exceptional place for professionals in the financial sector. As a Senior Manager in Core Risk Strategy, you will not only lead impactful initiatives but also benefit from a supportive environment that prioritises employee growth and development. With a commitment to diversity and a focus on data-driven decision-making, you'll have the opportunity to shape the future of customer lending while working alongside a talented team in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Core Risk Strategy in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like NewDay Cards Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Senior Manager, Core Risk Strategy in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at NewDay Cards Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at NewDay Cards Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with NewDay Cards Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
