NewDay is seeking a Manager, Customer Communications to shape how we communicate with customers across channels. You will own key journeys, including monthly statements and payments, ensuring clarity, consistency and customer-led design.
You’ll collaborate with Customer Services, Product, Data Analytics, Legal, Brand and Salesforce teams to drive improvements and measurable outcomes. In this role you’ll manage cross-functional campaigns, analyse performance, and contribute to a culture focused
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Customer Communications Lead: Journeys & Campaigns (Hybrid) employer: NewDay Cards Limited
NewDay is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to make impactful contributions. With a focus on professional development, you will have access to growth opportunities while working in a dynamic environment that values your insights and expertise. The hybrid working arrangements provide flexibility, allowing you to balance your professional and personal life effectively.
