At a Glance
- Tasks: Lead product innovation and AI strategy to transform healthcare delivery.
- Company: Join Newcross Healthcare, a pioneer in tech-driven healthcare solutions.
- Benefits: Competitive salary, hybrid work, and the chance to make a real impact.
- Other info: Collaborative environment focused on innovation and continuous improvement.
- Why this job: Shape the future of healthcare with cutting-edge technology and a passionate team.
- Qualifications: Proven experience in product leadership and AI integration.
The predicted salary is between 63000 - 77000 £ per year.
Newcross Healthcare Solutions Limited is transforming healthcare through innovation, technology, and education—driven by our values of Integrity, Respect, Empathy, and Teamwork. We combine technology, insight, and human compassion to empower healthcare professionals and improve outcomes for those who need care most.
We’re looking for an exceptional Director of Product & AI to join our Senior Leadership Team and play a pivotal role in driving our next phase of growth and innovation.
At Newcross Healthcare, we're on a mission to transform the way healthcare is delivered through technology, innovation, and exceptional customer experience. We're looking for an experienced Director of Product & AI to lead our Product function and shape the next generation of digital products and AI-enabled services that support healthcare professionals, clients, and our colleagues. This is a rare opportunity to define the product vision for a growing healthcare organisation, embedding product excellence while driving the intelligent use of AI to improve customer experience, operational performance, and commercial success.
Working as part of the Senior Leadership Team, you'll influence organisational strategy, work closely with the Managing Director and Board, and lead a product-led transformation that delivers measurable business outcomes.
Key Responsibilities:
- Own the strategic direction of Product and AI across the organisation, ensuring our investments create meaningful value for our customers and the business.
- Define and deliver our Product and AI strategy aligned to our business goals.
- Build and lead a high-performing Product function, embedding best practice across Product Management and Product Ownership.
- Create customer-led product roadmaps that deliver measurable business outcomes.
- Drive product innovation using customer insight, operational feedback, and market intelligence.
- Identify opportunities to apply AI, automation, and intelligent workflows to improve customer experience, productivity, and operational efficiency.
- Lead product-led transformation programmes that simplify processes and improve the way we work.
- Work closely with Technology, Data, and Operational teams to ensure products are delivered effectively and adopted successfully.
- Establish clear governance, prioritisation frameworks, and success measures across the product portfolio.
- Use data and customer insight to inform investment decisions and continuous improvement.
- Act as a trusted advisor to the Executive Team and Board on Product, AI, and digital transformation.
What we're looking for:
- An inspirational Product leader with a passion for building products that solve real customer problems and deliver measurable business value.
- Significant experience leading Product teams within a technology-enabled or digitally transforming organisation.
- A proven track record of defining and delivering successful product strategies and roadmaps.
- Experience leading product-led transformation and organisational change.
- Strong experience building and developing Product Managers and creating high-performing product teams.
- The ability to identify and apply AI, automation, and emerging technologies to improve products, services, and business performance.
- A strong understanding of customer-centred product development, user experience, and data-driven decision making.
- Experience partnering with Technology, Engineering, and Data teams to successfully deliver digital products.
- Strong commercial acumen with the ability to link product investment to measurable business outcomes.
- Excellent stakeholder management skills, including experience working with Executive teams and Boards.
- Outstanding leadership, communication, and influencing skills.
It would be great if you also have experience in:
- Healthcare, workforce management, staffing, or other regulated sectors.
- SaaS or digital platforms.
- CRM, workflow management, or operational systems.
- AI, intelligent automation, predictive analytics, or conversational AI.
- Customer experience or service transformation.
Why join Newcross?
At Newcross Healthcare, you'll have the opportunity to make a genuine impact on people's lives while helping shape the future of healthcare. You'll join a collaborative and ambitious leadership team that values innovation, continuous improvement, and customer focus. You'll have the autonomy to shape our Product strategy, champion AI innovation, and lead transformational change across the organisation.
If you're excited by the opportunity to build outstanding products, harness the potential of AI, and deliver meaningful improvements for healthcare professionals and customers, we'd love to hear from you.
What happens next:
Complete our Smart Application process to self-qualify: To apply for this role, please submit your CV and complete the short screening questionnaire which will make sure this opportunity aligns with your experience and expectations and will help us review your application more efficiently.
We look forward to learning more about you!
Equality, diversity, and inclusion: We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.
Director of Product and AI employer: Newcross Healthcare Solutions
Newcross Healthcare Solutions is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a focus on making a meaningful impact in healthcare, our team enjoys competitive bonuses, flexible hybrid working arrangements, and the opportunity to build lasting client relationships in the vibrant South East of England. Join us to be part of a supportive environment where your contributions truly matter.
Contact Details:
Newcross Healthcare Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of Product and AI
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Newcross Healthcare Solutions!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Newcross Healthcare Solutions would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Newcross Healthcare Solutions through your school's career services!
We think you need these skills to ace Director of Product and AI
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Director of Product and AI, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Director of Product and AI position at Newcross Healthcare Solutions. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Newcross Healthcare Solutions
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
