At a Glance
- Tasks: Manage care rotas and support teams to deliver high-quality home care.
- Company: Join Newcross Healthcare, a leader in innovative healthcare solutions.
- Benefits: Earn £25,000 plus bonuses, with flexible hybrid working options.
- Other info: Be part of a supportive team that values your input and growth.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Strong communication skills and a passion for care are essential.
The predicted salary is between 25000 - 28000 € per year.
Reporting to: Community Care Regional Manager
Location: Hybrid - Plymouth
Salary: £25,000 + up to £3,000 pa bonus
Contract type: Full time, Permanent Contract
Working Pattern: Core hours are Monday – Friday 09:00 – 17:30 (37.5 hours per week) - Some flexibility will be required to include working some evenings and 1 in 4 weekends.
Who are we?
At Newcross Healthcare, we’re transforming healthcare through innovation, technology, and education—anchored by our values of Integrity, Respect, Empathy, and Teamwork.
As one of the UK’s leading providers of healthcare staffing and professional development, we empower thousands of health and social care professionals with smarter workforce tools, free digital learning, and accredited training.
By combining professional excellence and intelligent technology with genuine human compassion, we’re shaping a more connected, caring future for healthcare. Our values guide everything we do, ensuring exceptional care for patients and unwavering support for our teams.
Who are you?
As a Community Care Executive, you’ll be at the very core of our service delivery — ensuring that every individual we support receives safe, high-quality care in the comfort of their own home.
You’ll combine strategic thinking with compassion, balancing client needs with team wellbeing, and building strong relationships that truly make a difference. From designing seamless care rotas to mentoring staff and supporting families, your impact will be felt every single day.
What will you do?
- Create and manage dynamic rotas that ensure consistent, person-centred care.
- Adapt quickly to changing needs, staffing challenges, and urgent situations.
- Oversee annual leave and lead supportive return-to-work processes.
- Bring your team together through regular meetings and shared success.
- Partner with business development teams to launch new care packages and effectively.
- Assess local workforce capacity to make confident, timely decisions.
- Ensure every new client is supported by skilled, fully prepared carers.
- Lead the day-to-day management of incoming calls with professionalism and empathy.
- Resolve queries from clients, families, and professionals with clarity and care.
- Maintain accurate, high-quality written communication.
- Support recruitment, onboarding, and mobilisation of new team members.
- Coordinate training and inductions tailored to client needs.
- Carry out performance reviews, celebrate success, and develop talent.
- Be part of a supportive on-call rota.
- Respond calmly and confidently to urgent situations.
- Ensure all staff remain fully compliant with mandatory training.
- Coordinate refresher sessions and ongoing learning.
- Keep accurate, up-to-date training records.
- Assist with audits, reporting, and continuous improvement initiatives.
- Help shape a service we’d be proud to deliver to our own loved ones.
What we’ll be looking for:
You’re someone who thrives in a fast-paced, people-first environment and loves solving problems while building meaningful relationships.
You’ll bring:
- Exceptional communication and organisational skills.
- A strong understanding of safeguarding, governance, and care standards.
- A proactive, solutions-focused mindset with a drive to achieve results.
- Confidence using MS Office, care systems, and modern digital/AI tools.
- A collaborative, team-oriented approach with high attention to detail.
- The ability to juggle priorities and stay calm under pressure.
- A genuine passion for delivering outstanding care and improving lives.
Why Join Newcross Healthcare?
At Newcross Healthcare, we don’t just provide care — we set the standard. You’ll be part of a supportive, forward-thinking organisation where your voice matters, your growth is encouraged, and your work has real purpose.
Ready to Make an Impact?
If you’re ready to lead with compassion, drive meaningful change, and be part of something bigger — we’d love to hear from you. Apply today and help us deliver care that truly makes a difference.
What happens next:
To apply for this role, please submit your CV and complete the short screening questionnaire which will make sure this opportunity aligns with your experience and expectations and they will help us review your application more efficiently and ensure we’re a good match for one another.
To apply and find out more about us click here: https://www.newcrosshealthcare.com/
Equality, diversity, and inclusion:
We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.
Community Care Executive in Plymouth employer: Newcross Healthcare Solutions Limited
At Newcross Healthcare, we pride ourselves on being a supportive and innovative employer that values integrity, respect, empathy, and teamwork. As a Community Care Executive in Plymouth, you'll enjoy a hybrid working model, competitive salary with bonus potential, and ample opportunities for professional development within a culture that prioritises employee wellbeing and meaningful contributions to healthcare. Join us to make a real impact in the lives of those we care for while advancing your career in a dynamic and compassionate environment.
Contact Detail:
Newcross Healthcare Solutions Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Care Executive in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those already working at Newcross Healthcare. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by understanding our values: Integrity, Respect, Empathy, and Teamwork. Think of examples from your past experiences that showcase these qualities, as they’re key to what we do.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss how you've tackled challenges in previous roles, especially in fast-paced environments. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Community Care Executive in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Community Care Executive role. Highlight your exceptional communication and organisational skills, as well as any relevant experience in care standards.
Show Your Passion:In your application, let us know why you’re passionate about delivering outstanding care. Share any personal stories or experiences that demonstrate your commitment to improving lives and supporting others.
Be Clear and Concise:When filling out the screening questionnaire, keep your answers clear and to the point. This helps us understand your background quickly and ensures we can match you with the right opportunities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and for you to explore more about what we do at Newcross Healthcare.
How to prepare for a job interview at Newcross Healthcare Solutions Limited
✨Know Your Values
Before the interview, take some time to understand Newcross Healthcare's core values: Integrity, Respect, Empathy, and Teamwork. Think about how your personal values align with these and prepare examples that showcase your commitment to these principles.
✨Showcase Your Communication Skills
As a Community Care Executive, exceptional communication is key. Prepare to discuss how you've effectively communicated in past roles, especially in challenging situations. Use specific examples to demonstrate your ability to resolve queries with clarity and care.
✨Demonstrate Problem-Solving Abilities
Be ready to share instances where you've successfully adapted to changing needs or resolved staffing challenges. Highlight your proactive, solutions-focused mindset and how it has led to positive outcomes in your previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to juggle priorities and stay calm under pressure. Think of real-life examples where you’ve managed urgent situations or coordinated care effectively, and be prepared to discuss your thought process during those times.
