Transport Team Leader (Nights)

This is NewCold. NewCold is a service provider in cold chain logistics, focusing on the development and operation of large, highly automated cold stores. We aim to be crucial in the cold chain for leading food companies by offering advanced logistic services worldwide. Our use of the latest technology empowers our people to handle food responsibly and guarantee food safety sustainably. We challenge the industry, believe in long-term partnerships, and deliver solid investment opportunities that enable next-generation logistic solutions. NewCold is one of the fastest-growing companies in cold chain logistics. We are expanding our teams to support this growth.

About the vacancy:

• Manage the daily plan via operators using relevant software, ensuring accurate resource allocation and updates.
• Coordinate loads with the warehouse in line with the plan.
• Manage operators to communicate delays to stakeholders.
• Audit driver packs and ensure drivers are fully briefed before departure.
• Monitor loads as a live event, managing delays to ensure customer delivery.
• Proactively monitor transportation schedules to address potential issues.
• Manage front desk administration and maintain accurate records.
• Manage PODs and report issues to the line manager.
• Interact with customers to address inquiries, provide assistance, and maintain positive relationships.
• Produce daily shift reports and ensure comprehensive handovers.
• Verify driver licenses for compliance.
• Ensure routes comply with legal and safety regulations.
• Complete sickness, absence, and return-to-work reports.
• Support investigations, disciplinary actions, and grievances while maintaining confidentiality.
• Complete incident reports and investigations, e.g., RTC, staff injuries, near misses.

Please note that this job description conveys essential information about the scope and nature of the work. It is not exhaustive, and the company reserves the right to make reasonable adjustments as needed.

Qualifications and experience:

• Previous experience in a similar role, with knowledge of transport planning and operations.
• Computer literacy, especially with transport software.
• Knowledge of driver hours regulations and working time rules.
• Good knowledge of UK geography and journey time estimation.
• Initiative and determination to solve problems.
• Excellent verbal communication skills and rapport-building ability.
• Transport Manager CPC qualification is desirable.

Personal attributes:

• Strong customer service orientation.
• Excellent communication skills.
• Effective teamwork skills.
• Ability to multitask and remain detail-oriented.
• Good time management skills.
• Flexibility to work in a fast-paced, pressurized environment.
• Willingness to demonstrate continuous improvement.

Are you up for the job? If interested, please submit your CV in English.

Why work for NewCold? With upcoming construction projects worldwide, NewCold offers the opportunity to join a young, dynamic company in logistics. We aim to become a market leader in modern, automated cold storage and supply chain services. Our attractive benefits and the international scope of the role may appeal to you.