At a Glance
- Tasks: Lead and modernise UK IT operations in a dynamic food supply chain environment.
- Company: Join NewCold, a pioneer in sustainable food logistics with cutting-edge technology.
- Benefits: Enhanced leave, employee assistance, free parking, and career progression opportunities.
- Other info: Hybrid role with travel opportunities across Europe and structured training available.
- Why this job: Make a real impact on the future of food while developing your leadership skills.
- Qualifications: Strong IT leadership experience and knowledge of warehouse automation systems required.
The predicted salary is between 51750 - 63250 £ per year.
Build thefuture of food
At New Cold, we’re shaping the futureof the food supply chain.
Our warehouses and transportnetwork connect the world’s major food manufacturers with retailers and food service providers.
Join a collaborative team of doers, innovators, and engineers who are dedicated to making a real impact.
Togetherwith advanced robotics and cutting-edge technology, we’re not just keeping upwith the times —we’re pioneering smarter, more sustainable operations to keep theworld’s food fresh and safe.
To support our rapid growth, we’re constantly looking for talented people to join our team. Want to be a part of a dynamic, forward-thinking environment? Join us!
Shift Pattern This is a hybrid role withregular on-site presence required at both Corby and Wakefield.
The successfulcandidate will hold accountability for on-call escalation rota quality, although this is not a first-line on-call position.
Flexibility will be requiredduring major incidents or customer-critical events, along with occasionaltravel to Breda and other European sites.
Location Based at Corby site, with regular travel between Corby and Wakefield and occasional travel to Breda, Netherlands.
Benefits
- Deathin service benefit.
- Enhancedannual leave package.
- Employee Assistance Programme through Help at Hand and Grocery Aid.
- Fundedeye test and contribution towards glasses.
- On-sitecanteen and complimentary coffee machines.
- Freeon-site parking with strong transport links.
- Careerprogression within a growing, global organisation.
- Opportunityto shape a senior leadership role, with exposure to international IToperations and cross-country collaboration.
- Structuredtraining and development, including access to New Cold Academy.
- Job Responsibilities
- As Head of IT - UKOperations, you will lead and modernise the UK IT function across our automatedcold-chain sites, ensuring stable and proactive IT operations while acting asthe key link between UK operations and our global IT organisation.
Your responsibilitieswill include
- Leadingthe UK IT team delivering first and second line support across MLS, TMS, MFCS and automation, EDI, infrastructure, and site technology.
- Ensuringeffective 24/7 support coverage, including on-call rota oversight andincident triage standards.
- Maintaininghigh availability of critical systems supporting automated cranes, monorails, buffers, and customer integrations.
Establishinggovernance structures, including a UK IT Steering Group and ITIL alignedprocesses for incident, change, and problem management.
- Buildingdeeper local technical capability across SQL/Progress DB, EDI integration, automation systems, and networking.
- Owninginfrastructure lifecycle planning, cyber security posture, and disasterrecovery testing.
- Actingas senior IT contact for key UK customers, improving proactive incidentcommunication.
- Leading, coaching, and developing the UK IT team, introducing skills matrices, PDPs, and succession planning.
Requirements
- Strongunderstanding of WMS/TMS platforms and warehouse automation systems.
- Experiencewith SQL or Progress DB troubleshooting and data analysis.
- Solidgrounding in EDI standards, mapping, and integration flows.
- Goodknowledge of network infrastructure, including switching, VLANs, and Wi-Fi.
- Experiencewith ITIL processes and service management tooling such as Top Desk.
- Provenleadership of IT teams within 24/7 operational environments.
- Strongstakeholder management skills across operations, commercial, and global ITteams.
- Excellentcommunication skills, with the ability to translate technical detail intoclear business language.
- Experienceworking directly with external customers on IT issues and root causeanalysis.
Ready to make an impact?
Ourgoal is to keep the world’s food fresh and safe with our proprietarytechnologies and innovative solutions.
Join our team andhelp build a more efficient, innovative, and sustainable food supply chain.
Your next career chapter starts at New Cold.
Whether you’re a seasoned expert or just starting your career, New Coldprovides the opportunities and challenges that allow you to grow and excel.
Ready to turn your curiosity into impact?
#J-18808-Ljbffr
Head of IT Operations in Corby employer: NewCold Melbourne
NewCold is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the rapidly growing field of automated cold storage and logistics. With a strong focus on employee development, we provide ample opportunities for growth and advancement, alongside a supportive culture that values teamwork and communication. Located in the United Kingdom, our team enjoys the unique advantage of working in a cutting-edge facility that prioritises efficiency and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Head of IT Operations in Corby
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what NewCold Melbourne values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges NewCold Melbourne might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at NewCold Melbourne!
✨Direct Apply to NewCold Melbourne
Let's not forget to apply directly through the NewCold Melbourne website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Head of IT Operations in Corby
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at NewCold Melbourne.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at NewCold Melbourne. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at NewCold Melbourne
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
