At a Glance
- Tasks: Install, maintain, and repair marking and coding equipment on customer production lines.
- Company: Join Newcode Partnership, a trusted leader in marking and coding solutions.
- Benefits: Full-time role with competitive pay and opportunities for professional growth.
- Other info: Exciting travel opportunities across Greater Manchester and a chance to work independently.
- Why this job: Be part of a dynamic team making a real impact in diverse industries.
- Qualifications: Technical skills in equipment installation and troubleshooting; customer service experience is a plus.
The predicted salary is between 38250 - 46750 £ per year.
Company Description
Newcode Partnership is a specialist marking and coding solutions company, led by experienced engineers and dedicated customer relationship managers.
With over 20 years of expertise, Newcode is a trusted supplier of product identification and traceability solutions to major organizations, including Procter & Gamble, Unilever, Coca-Cola, Diageo, and others.
The company provides inkjet printers and laser markers used across diverse industry sectors where batch numbers, expiry dates, and barcode codes are legally required.
Newcode offers a comprehensive suite of services, including consultancy, printing and labelling systems, emergency repairs, service agreements, training, and consumables management.
The team is committed to reliability, high-quality after-sales support, and long-term partnerships with customers.
Role Description
This is a full-time, on-site Field Service Technician role based in Greater Manchester.
The Field Service Technician will install, configure, and maintain marking and coding equipment, including inkjet printers, laser markers, and labelling systems on customer production lines.
Daily tasks include diagnosing technical issues, performing repairs, carrying out preventative maintenance, and ensuring equipment operates efficiently and in compliance with relevant standards.
The role involves travelling to customer sites, documenting service activities, providing technical guidance and training to operators, and collaborating with the engineering and customer service teams to resolve complex issues.
The technician will also support parts sourcing, consumables management, and contribute to continuous improvement of service processes.
Qualifications
- Technical skills in installing, troubleshooting, and repairing industrial equipment (e. g., inkjet printers, laser markers, thermal transfer and labelling systems).
- Experience with electrical and mechanical systems, including basic electronics, wiring, and mechanical assembly and alignment.
- Strong diagnostic and problem-solving skills, with the ability to identify root causes and implement effective solutions on-site.
- Customer service and communication skills to explain technical issues clearly, build rapport, and provide training to operators and supervisors.
- Ability to read and interpret technical documentation, schematics, and manuals, and to maintain accurate service records.
- Comfort working on production lines and in manufacturing environments, adhering to health, safety, and quality standards.
- Valid UK driving licence and willingness to travel across Greater Manchester and surrounding regions for site visits.
- Relevant technical qualification or apprenticeship in engineering, electronics, or a related field; prior field service experience is highly beneficial.
- Proactive, organized, and able to work independently, with flexibility to support emergency repairs and occasional out-of-hours calls.
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Field Service Technician in Manchester employer: Newcode Partnership
Newcode Partnership is an exceptional employer, offering a dynamic work environment in Greater Manchester where innovation meets reliability. Employees benefit from comprehensive training and development opportunities, fostering both personal and professional growth while working alongside experienced engineers in a supportive team culture. With a commitment to high-quality service and long-term customer relationships, Newcode ensures that every team member plays a vital role in delivering impactful solutions across diverse industries.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician in Manchester
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Newcode Partnership as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Newcode Partnership and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Newcode Partnership’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Technician in Manchester
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Newcode Partnership, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Newcode Partnership, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Newcode Partnership.
How to prepare for a job interview at Newcode Partnership
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Newcode Partnership offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Newcode Partnership but also helps you get a feel for whether you’d thrive in that environment.
