Newcastle Building Society is seeking an experienced IT Service Improvement Manager to lead the evolution of IT service management capabilities, driving continuous improvement, automation and operational excellence across Technology Services.
As product owner for our ITSM platform (ServiceNow), you will shape the roadmap, optimise workflows and integrations, and partner with Service Delivery, Service Desk, Infrastructure and Engineering to transform operations and deliver tangible service
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IT Service Improvement Lead: Automation & ServiceNow in Newcastle upon Tyne employer: Newcastle
Newcastle Building Society is an excellent employer, offering a dynamic and supportive work culture that prioritises employee growth and development. With the flexibility of hybrid working arrangements and a competitive benefits package, employees can thrive in a process-oriented environment while contributing to meaningful financial operations in the community.
