Hotel Gotham - Reservations Co-Ordinator/Receptionist in Newcastle upon Tyne

Hotel Gotham - Reservations Co-Ordinator/Receptionist in Newcastle upon Tyne

Newcastle upon Tyne Full-Time On-site
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Step Into the Glamour of the 1920s – Join Us as a Reservationist & Receptionist at Hotel Gotham Newcastle!

Welcome to Hotel Gotham Newcastle, where opulence meets old-world charm and every guest is treated like Gatsby himself. Behind our velvet curtains and beneath the golden glow of our chandeliers lies an opportunity for a poised and professional Reservationist to join our exclusive cast.

As the elegant first act in our guests’ experience, you’ll be orchestrating seamless pre-arrival arrangements and ensuring each visit unfolds like a perfectly scripted performance. You’ll:

  • Handle room, dining, and special event reservations with flair and precision

  • Be the conductor of communication, ensuring all departments are in harmony

  • Curate and coordinate bespoke experiences in our restaurant.

  • Assist with bookings for our Private Members Lounge, where the city’s most discerning clientele come to dine, relax, and be seen

  • Offer exceptional service before, during, and even after our guests’ stay, ensuring every detail is dressed to the nines.

  • Assisting Reception when needed in the busier periods to ensure a seamless experience from start to finish.

About You:

You’re a born host – smooth-talking, quick-thinking, and impeccably organised. You thrive in a fast-paced, high-end environment and bring the sparkle of sophistication to every interaction.

  • Experience in hospitality preferred

  • Excellent communication and coordination skills

  • A love for luxury, theatre, and the golden age of hospitality

Why Join the Gotham Ensemble?

  • Be part of a team that values elegance, excellence, and extravagance

  • Work in one of Newcastle’s most iconic luxury hotels

  • Enjoy staff perks, development opportunities, and a setting unlike any other

So if you’re ready to don your finest attire, step into the spotlight, and deliver service that dazzles – we’d love to hear from you.

Hotel Gotham - Reservations Co-Ordinator/Receptionist in Newcastle upon Tyne employer: Newcastle

Newcastle Building Society is an excellent employer, offering a dynamic and supportive work culture that prioritises employee growth and development. With the flexibility of hybrid working arrangements and a competitive benefits package, employees can thrive in a process-oriented environment while contributing to meaningful financial operations in the community.

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Contact Details:

Newcastle Recruitment Team