Newcastle is seeking a customer-focused IT Service Desk Adviser to join our IT team, delivering reliable technology support across the organisation and to external clients. You’ll be the first contact for IT queries, triaging incidents and logging requests via multiple channels, ensuring professional support and timely resolution.
You will support desktops, laptops and mobile devices, maintain ITSM records, assist with onboarding and account provisioning, and help drive service quality and
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Frontline IT Service Desk Specialist in Newcastle upon Tyne employer: Newcastle
Newcastle Building Society is an excellent employer, offering a dynamic and supportive work culture that prioritises employee growth and development. With the flexibility of hybrid working arrangements and a competitive benefits package, employees can thrive in a process-oriented environment while contributing to meaningful financial operations in the community.
