FOH Supervisor

FOH Supervisor

Full-Time 24000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire the front-of-house team to deliver amazing customer experiences.
  • Company: Join Slim Chickens, a Sunday Times Best Big Company to work for 2025!
  • Benefits: Enjoy 50% off meals, exclusive discounts, flexible scheduling, and career growth opportunities.
  • Other info: Flexible hours and a supportive environment for personal and professional development.
  • Why this job: Be part of a vibrant team serving delicious southern-inspired chicken in a fun atmosphere.
  • Qualifications: Experience in a supervisory role and a passion for hospitality.

The predicted salary is between 24000 - 30000 £ per year.

Could you be our next Front of House Supervisor in Slim Chickens Newcastle? Slim Chickens serves up southern-inspired fresh delicious chicken tenders, wings, and sandwiches in a casual, laid-back setting!

Why Slim Chickens? Slim Chickens is a Sunday Times Best Big Company to work for 2025, where you will have endless opportunities to develop, grow and learn new skills, whilst working alongside some of the best colleagues in hospitality. There really has never been a better time to join us!

Slim's is where southern-inspired flavours meet a vibrant, modern vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need a Front of House Supervisor who’s as excited about our journey as we are.

What You’ll Be Doing:

  • Supervising and coordinating front-of-house operations to ensure seamless service
  • Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
  • Ensuring the highest standards of customer service, cleanliness, and presentation
  • Managing guest relations, handling any issues, and ensuring customer satisfaction
  • Assisting with staff training and development to uphold our brand standards
  • Supporting the management team in driving sales and achieving business goals
  • Creating a welcoming and positive atmosphere where both staff and guests thrive

What We’re Looking For:

  • Proven experience in a supervisory role within a restaurant or similar fast-paced environment
  • A natural leader with the ability to inspire and guide a team
  • A passion for hospitality and delivering top-notch service
  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • Ability to stay calm and efficient under pressure
  • Flexible availability that includes weekends, late nights and bank holidays – we’re always on the go!

Why You’ll Love It Here:

  • Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared! You can also get 20% off at Carluccio’s retail gift shop & deli (in store and online)
  • Exclusive Discounts: Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many more through our BRG Spark App
  • Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
  • Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them
  • Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
  • Referral Rewards: Earn bonuses by referring your friends to join our team
  • Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio
  • Flexible Working: Find a work-life balance with flexible scheduling options

If you’re ready to step up, lead a team, and have fun whilst doing it, Slim Chickens is where you need to be! Apply today – let’s make chicken history together!

Slim's is part of Boparan Restaurant Group (BRG), a growing hospitality group of brands, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

  • Honest – Acting with integrity in everything we do
  • Hardworking – Giving our best, every day
  • Hungry – Always striving for growth and excellence
  • Heart – Caring deeply about our people, our guests, and our communities

FOH Supervisor employer: Newcastle

At Slim Chickens Newcastle, we pride ourselves on being a Sunday Times Best Big Company to work for in 2025, offering a vibrant and supportive work culture where your growth is our priority. As a Front of House Supervisor, you'll enjoy generous benefits like a 50% colleague discount, exclusive offers through our BRG Spark App, and flexible working options, all while leading a passionate team dedicated to delivering exceptional customer experiences. Join us in a dynamic environment that values integrity, hard work, and community, and take the next step in your hospitality career with us!
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Contact Detail:

Newcastle Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land FOH Supervisor

✨Tip Number 1

Get to know the company culture! Before your interview, check out Slim Chickens' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their journey.

✨Tip Number 2

Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or handled customer issues. Being able to share these stories will demonstrate your natural leadership abilities and passion for hospitality.

✨Tip Number 3

Be ready to showcase your communication skills! During the interview, engage with your interviewer as if they were a guest. This will highlight your interpersonal skills and ability to create a welcoming atmosphere, which is key for a Front of House Supervisor.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Slim Chickens family. Let’s make chicken history together!

We think you need these skills to ace FOH Supervisor

Supervisory Skills
Leadership
Customer Service
Team Motivation
Communication Skills
Interpersonal Skills
Organisational Skills
Attention to Detail
Problem-Solving Skills
Ability to Work Under Pressure
Flexibility
Staff Training and Development
Guest Relations Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm for delivering top-notch service and creating memorable guest experiences.

Tailor Your Application: Make sure to customise your application to fit the Front of House Supervisor role. Use keywords from the job description and relate your past experiences to the responsibilities listed. This shows us you’re serious about joining our team!

Highlight Leadership Skills: As a potential supervisor, it’s crucial to demonstrate your leadership abilities. Include examples of how you've motivated and guided teams in previous roles, and how you can bring that energy to Slim Chickens!

Keep It Professional Yet Personal: While we want to see your personality, remember to keep your application professional. A friendly tone is great, but make sure to proofread for any typos or errors. We want to see your best self when you apply through our website!

How to prepare for a job interview at Newcastle

✨Know the Menu Inside Out

Before your interview, make sure you’re familiar with Slim Chickens' menu. Understand the different dishes, ingredients, and what makes them special. This shows your passion for the brand and will help you answer questions about customer service and menu recommendations.

✨Showcase Your Leadership Skills

As a Front of House Supervisor, you'll need to lead a team. Prepare examples from your past experiences where you've successfully motivated or mentored others. Highlight how you handled challenges and created a positive atmosphere, as this aligns with Slim Chickens' values.

✨Demonstrate Your Customer Service Passion

Slim Chickens is all about delivering outstanding customer experiences. Be ready to discuss times when you went above and beyond for a guest. Share specific stories that illustrate your commitment to customer satisfaction and how you handle difficult situations.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about team dynamics, training opportunities, or how they measure success in the front-of-house operations. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.

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