At a Glance
- Tasks: Supervise sports facilities and deliver high-quality service to users.
- Company: Join Newcastle Sport, a vibrant community focused on passion for sport.
- Benefits: Competitive salary, first-aid training, and opportunities for personal development.
- Other info: Flexible shifts and excellent career growth opportunities await you!
- Why this job: Be part of an exciting environment with state-of-the-art facilities and diverse activities.
- Qualifications: Customer service skills and experience in a sports or leisure setting.
The predicted salary is between 30000 - 40000 £ per year.
Salary: £27,319.00 - £28,778.00 per annum
Closing Date: 14 June 2026
Newcastle Sport’s vision is for students, staff and the wider community to find their passion in sport. Our campus facilities have recently benefited from a £30 million investment, including three new high‑tech artificial pitches, a world‑class gym and eight court sports halls, among other superb recreational spaces. We offer group fitness classes and friendly team games up to high‑level competitions, and a wide range of activities for our customers, including 65 sports clubs, a mix of cardio, strength, HIIT, cycling and yoga classes each week, as well as leagues, tournaments and competitions.
The Sports and Recreation Officers work as part of a team responsible for the safe and effective running of the sports facilities, covering opening hours of 07:00‑22:00 on weekdays and 09:00‑21:00 on weekends. Shifts are on an 8‑week rotational pattern, for example a typical term‑time weekday shift may be either 06:45‑14:30 or 14:30‑22:30. We support and fund first‑aid qualification every 3 years and provide an example of a typical rotation cycle upon request.
Key Accountabilities:
- Control, monitor and supervise the users, equipment and facilities.
- Deliver a high‑quality interactive service within the gym, including inductions and tours.
- Deliver a friendly and efficient reception service.
- Deal with accidents and emergencies professionally and calmly.
- Clean and maintain the facilities and the immediate external environment.
- Carry out and document regular checks of buildings, activity areas and equipment to ensure fitness for purpose.
- Set up activity areas and equipment for a wide range of sports and special events in line with manufacturer and national guidelines.
- Maintain all equipment storage areas in a clean, neat and tidy condition.
- Support with general duties to ensure the effective functioning of the indoor and outdoor sports facilities, including delivery and collection of post, moving of equipment and receiving goods deliveries.
- Participate in training courses designed to improve personal skill levels and knowledge.
- Open and close the indoor and outdoor sports facilities as required, following normal operating procedures.
- Maintain a flexible approach to operational tasks and carry out other duties in line with the level of the post as directed by the Sports Facilities Supervisor, Senior Sports Supervisor or Sports Facilities Manager.
The Person (Essential)
Knowledge, Skills and Experience:
- Strong customer service skills.
- Previous work experience in a sport and leisure environment.
- Sound knowledge of sports training principles.
- Interest and participation in sport and recreation.
- Basic MS Office or IT skills.
Attributes and Behaviour:
- Flexible approach to work.
- Good interpersonal skills.
- Able to work alone and as part of a team.
- Organised approach to work.
- Good communication skills.
Sports & Recreation Officer employer: Newcastle University
Newcastle Sport is an exceptional employer, offering a vibrant work culture that prioritises passion for sport and community engagement. With state-of-the-art facilities and a commitment to employee development, including funding for first-aid qualifications, staff can thrive in a supportive environment while enjoying a diverse range of activities and events. Join us in fostering a love for sport and recreation in a dynamic setting that values teamwork and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sports & Recreation Officer
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Newcastle University. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Newcastle University. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Sports & Recreation Officer
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Newcastle University aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Newcastle University
✨Highlight Your Passion for Sports
When chatting with Newcastle University, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
