At a Glance
- Tasks: Support postgraduate students and staff, ensuring smooth administrative operations.
- Company: Join Newcastle University, a diverse and inclusive workplace with excellent benefits.
- Benefits: Generous holiday package, pension schemes, health initiatives, and flexible working hours.
- Other info: Be part of a team that values diversity and promotes gender equality.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Experience in administration or customer service, strong communication, and organisational skills.
The predicted salary is between 30000 - 40000 € per year.
Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
The School of Modern Languages (SML) has an exciting opportunity to appoint an organised and experienced administrator to join our Education Team. You will help deliver an excellent experience for students and colleagues by supporting the smooth running of our activities. This role is offered as a 40% job share. Hours can be worked as two full days (Thursday and Friday) or three part days (Wednesday, Thursday and Friday).
In this role, you will play a key part in supporting our postgraduate students – both postgraduate taught (PGT) and postgraduate research (PGR) – also providing administrative support to staff on postgraduate matters.
We are looking for someone who:
- Enjoys working in a busy, varied environment
- Has strong communication and teamwork skills
- Can manage a diverse workload with attention to detail
- Is confident in planning and organisation
Responsibilities:
- Provide expert guidance to postgraduate students and academic colleagues regarding standard and non-standard queries and requests quickly and efficiently
- Lead on the collation of student and education-related data and documentation using University systems, monitoring accuracy and ensuring timelines are managed and met
- Support student-related activities such as external audits, Personal Extenuating Circumstances and Boards of Examiners processes
- Co-ordinate and provide administrative support for Education related committees and meetings
- Provide professional support and training to School Education Assistants
- Support the administration and delivery of education and student experience related activities, as required, for example student induction and open days
- Contribute to the continuous improvement of processes across the faculty
- Understand and implement relevant policies and procedures
- Work as part of a wider education team and undertake other duties within the scope and general nature of the grade which may be required
The Person (Essential):
Knowledge, Skills and Experience:
- Work experience in an administrative or customer service setting, ideally in an educational organisation
- Up to date and relevant digital skills
- Strong numerical and data management skills, with attention to detail
- Ability to manage own, and others’ time and targets effectively to meet deadlines
- Ability to use initiative and judgement to resolve problems independently
- Excellent speaking and writing skills, with capability to customise communications for different audiences
- Ability to deal with sensitive information and maintain confidentiality
- Ability to work calmly under pressure and to manage competing deadlines
- Ability to work independently and as part of a team
Attributes and Behaviour:
- A positive, proactive and professional customer focused attitude
- Excellent communication skills and ability to tailor communication skills to different audiences
- Works in a planned and structured way
- Uses own and others’ time effectively
- Ensures that all activities are completed on time
- Keeps fellow team members up to date with progress
- Willing to help others and share workloads
- Maintains flexibility in work plans to allow for changing circumstances
- Plans team workload and tasks in a systematic way
- Takes responsibility for achieving own targets
- An aptitude for utilising software tools and technologies to enhance, improve and simplify day to day functioning/organisational skills
Qualifications:
- Maths and English at GCSE Level 4 or equivalent or relevant experience in an administrative or customer service setting
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution. We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population. At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme. In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
Postgraduate Administrator employer: Newcastle University
Newcastle University is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With generous holiday packages, comprehensive pension schemes, and a commitment to diversity, the university fosters a culture of respect and collaboration, making it an ideal place for those looking to make a meaningful impact in education. The flexible working arrangements for the Postgraduate Administrator role further enhance work-life balance, allowing employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Postgraduate Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Newcastle University on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills match what they’re looking for, especially in communication and teamwork.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed diverse workloads or improved processes in previous roles. This will demonstrate your fit for the busy environment at SML.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Newcastle University team.
We think you need these skills to ace Postgraduate Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Postgraduate Administrator. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills:Since this role requires strong communication abilities, don’t shy away from showcasing your writing skills. Keep your language clear and professional, and remember to proofread for any typos or errors before hitting send!
Highlight Relevant Experience:If you've got experience in an administrative or customer service setting, make it shine! Share specific examples of how you've managed diverse workloads or supported teams, as this will resonate well with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Newcastle University!
How to prepare for a job interview at Newcastle University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Postgraduate Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as supporting postgraduate students and managing data. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is essential for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you tailored your communication for different audiences or resolved conflicts. Practising these examples will help you articulate your skills confidently during the interview.
✨Demonstrate Your Organisational Skills
The role requires excellent planning and organisation abilities. Be ready to discuss how you manage your time and workload, especially in busy environments. You could even share specific tools or methods you use to stay organised, which will highlight your proactive approach to managing tasks.
✨Emphasise Teamwork and Flexibility
This position involves working as part of a wider education team, so be prepared to talk about your experience collaborating with others. Share examples of how you've supported colleagues or adapted to changing circumstances in the past. This will show that you're a team player who can handle the dynamic nature of the role.
