At a Glance
- Tasks: Support postgraduate students and staff, ensuring smooth educational operations.
- Company: Join Newcastle University, a diverse and inclusive workplace with excellent benefits.
- Benefits: Generous holiday package, pension schemes, health initiatives, and flexible working hours.
- Other info: Be part of a supportive team in a dynamic educational environment.
- Why this job: Make a real difference in students' lives while developing your administrative skills.
- Qualifications: Experience in administration or customer service, strong communication, and organisational skills.
The predicted salary is between 30000 - 40000 € per year.
Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
The School of Modern Languages (SML) has an exciting opportunity to appoint an organised and experienced administrator to join our Education Team. You will help deliver an excellent experience for students and colleagues by supporting the smooth running of our activities. This role is offered as a 40% job share. Hours can be worked as two full days (Thursday and Friday) or three part days (Wednesday, Thursday and Friday).
In this role, you will play a key part in supporting our postgraduate students – both postgraduate taught (PGT) and postgraduate research (PGR) – also providing administrative support to staff on postgraduate matters.
We are looking for someone who:
- Enjoys working in a busy, varied environment
- Has strong communication and teamwork skills
- Can manage a diverse workload with attention to detail
- Is confident in planning and organisation
Responsibilities
- Provide expert guidance to postgraduate students and academic colleagues regarding standard and non-standard queries and requests quickly and efficiently
- Lead on the collation of student and education-related data and documentation using University systems, monitoring accuracy and ensuring timelines are managed and met
- Support student-related activities such as external audits, Personal Extenuating Circumstances and Boards of Examiners processes
- Co-ordinate and provide administrative support for Education related committees and meetings
- Provide professional support and training to School Education Assistants
- Support the administration and delivery of education and student experience related activities, as required, for example student induction and open days
- Contribute to the continuous improvement of processes across the faculty
- Understand and implement relevant policies and procedures
- To work as part of a wider education team and to undertake other duties within the scope and general nature of the grade which may be required
The Person (Essential) Knowledge, Skills and Experience
- Work experience in an administrative or customer service setting, ideally in an educational organisation
- Up to date and relevant digital skills
- Strong numerical and data management skills, with attention to detail
- Ability to manage own, and other’s time and targets effectively to meet deadlines
- Ability to use initiative and judgement to resolve problems independently
- Excellent speaking and writing skills, with capability to customise communications for different audiences
- Ability to deal with sensitive information and maintain confidentiality
- Ability to work calmly under pressure and to manage competing deadlines
- Ability to work independently and as part of a team
Attributes and Behaviour
- A positive, proactive and professional customer focussed attitude
- Excellent communication skills and ability to tailor communication skills to different audiences
- Works in a planned and structured way
- Uses own and others time effectively
- Ensures that all activities are completed on time
- Keeps fellow team members up to date with progress
- Willing to help others and share workloads
- Maintains flexibility in work plans to allow for changing circumstances
- Plans team workload and tasks in a systematic way
- Takes responsibility for achieving own targets
- An aptitude for utilising software tools and technologies to enhance, improve and simplify day to day functioning/organisational skills
Qualifications
- Maths and English at GCSE Level 4 or equivalent or relevant experience in an administrative or customer service setting
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution. We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population. At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme. In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
Postgraduate Administrator in Newcastle upon Tyne employer: Newcastle University
Newcastle University is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With generous holiday packages, comprehensive pension schemes, and a commitment to diversity, the university fosters a culture of respect and collaboration, making it an ideal place for those seeking meaningful and rewarding employment in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Postgraduate Administrator in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Newcastle University on LinkedIn. A friendly chat can give you insider info about the role and help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills match what they’re looking for, especially in communication and organisation.
✨Tip Number 3
Show your enthusiasm for the role! During interviews, express why you’re excited about supporting postgraduate students and contributing to the education team at Newcastle University.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Postgraduate Administrator in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Postgraduate Administrator. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills:Since this role requires excellent communication, don’t shy away from showcasing your writing abilities. Keep your language clear and professional, and remember to proofread for any typos or errors before hitting send!
Highlight Relevant Experience:We want to see your experience in administrative or customer service settings, especially in education. Share specific examples of how you've managed diverse workloads or supported teams in the past to demonstrate your fit for the role.
Apply Through Our Website:For the best chance of success, make sure to apply through our official website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at Newcastle University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Postgraduate Administrator role. Familiarise yourself with the responsibilities and required skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns perfectly with what Newcastle University is looking for.
✨Show Off Your Communication Skills
Since this role requires excellent communication skills, prepare examples of how you've effectively communicated with students or colleagues in previous roles. Think about times when you had to adapt your communication style for different audiences, as this will demonstrate your ability to connect with a diverse range of people.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and workload, especially in busy environments. Share specific examples of how you've successfully juggled multiple tasks or projects, ensuring that deadlines were met without compromising on quality. This will highlight your ability to thrive under pressure.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the university's culture, or the specific challenges faced by the Education Team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
