Business Admin Apprentice: Earn While You Learn - Level 3 in Newcastle upon Tyne

Salary per annum: £14,811 if aged under 18, £19,302 if 18 to 20, £23,568 if 21 or over.

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: Sunday 12th April

The Role

Looking to start your career in business administration while gaining valuable experience and qualifications? We’re offering an exciting opportunity to join our Finance Operations Team as a Business Administration Apprentice. In this role, you’ll support the team with a variety of administrative and operational tasks and work towards a Level 3 Business Administration Apprenticeship.

Here’s the deal:

• Earn while you learn
• Gain real-world administrative and operational experience
• Work towards your Level 3 Business Administration Apprenticeship
• Get expert support from pros who’ve been there and done it

Over 2 years, you’ll mix hands-on experience within our dedicated Operations team with high-quality training from our internal apprenticeship provider. In the role you will be supporting the Finance team by providing a high-quality service to colleagues through day-to-day administrative support to help the team run smoothly. You will develop transferable skills, gain real workplace experience and build the foundations for a successful career. By the end, you’ll have the skills, confidence and professional qualification to become a high-performing business administrator – all while building your career and your bank balance.

We’re looking for motivated, curious and committed individuals who want more than just a job. If you enjoy working with people, keeping things organised and have a positive, can-do attitude this could be the perfect place to start your career.

Let’s build your future together. Please attach your CV and a cover letter that demonstrates how you meet the essential criteria for the position, as outlined in the Person Specification of the Job Description.

For an informal discussion about this vacancy, contact Anya Cassidy Robson. The closing date for this role will be Sunday 12th April and the assessment day will take place on Friday 24th April.

Key Accountabilities

• Undertake and successfully complete the Level 3 Business Administration Apprenticeship including attending off-the-job training, completing coursework and maintaining evidence required for assessment
• Take an active role in personal development, seeking feedback and opportunities to build knowledge of university operations and finance processes
• Contribute to continuous improvement by supporting the team in identifying opportunities for more efficient and effective ways of working
• Build effective working relationships with colleagues across the Finance Team and wider University, ensuring a professional, responsive and customer-focused service to internal and external stakeholders
• Accurately update records using Microsoft Office and other internal systems
• Produce documents including emails, letters, files, reports and proposals
• Contribute to team tasks and meetings, helping to achieve team deadlines, taking into consideration fluctuating demands and priorities
• Manage shared inboxes and queries, responding to customer and stakeholder enquiries in a positive and professional manner, or referring onwards as appropriate
• Maintain a clean and organised office space, for instance assist with incoming and outgoing mail, parcels, and deliveries and order and monitor office supplies

The Person (Essential)

• Excellent IT skills with a good working knowledge of Microsoft Office packages
• Comfortable learning and using new digital systems and internal software packages
• Excellent attention to detail
• Organised and proactive in order to meet deadlines
• Able to work well independently, managing own workload with appropriate guidance, and as part of a team
• Excellent interpersonal skills and a good communicator, both written and verbal
• Demonstrates professionalism and the ability to handle confidential information appropriately

• Demonstrates commitment to personal development and learning
• Places customer service excellence at the heart of their approach
• Brings drive and enthusiasm to work
• Adapts to change positively and responds well to new challenges and ways of working
• Communicates with consideration and sensitivity
• Identifies opportunities for improvement and contributes ideas

• 5 GCSEs at Grade C or Level 4 and above, including Maths and English.

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme. In addition, we are a member of the Euraxess initiative supporting researchers in Europe.