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For Companies At a Glance
- Tasks: Support students and staff in the smooth running of educational programmes.
- Company: Join Newcastle University, a diverse and inclusive workplace.
- Benefits: Competitive salary, generous holiday, great pension, and health initiatives.
- Why this job: Make a real difference in students' educational journeys while developing your skills.
- Qualifications: GCSE Maths and English Level 4 or relevant experience in admin/customer service.
- Other info: Flexible working arrangements and excellent career growth opportunities.
The predicted salary is between 27319 - 28031 £ per year.
Salary: £27,319 to £28,031 with progression to £29,588 per annum (pro rata). Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you. Closing Date: 12 March 2026.
The Role
We have an interesting opportunity for an Education Administrator to join our team. You will be based at our Newcastle-upon‑Tyne campus that has fantastic transport links and state of the art facilities. This is a part time position for 29.6 hours per week. To provide administrative support to the School of Medicine administrative team with a focus on Interclation.
For further details please contact Nicola.Dunn@newcastle.ac.uk.
Skills Required
- Communication – written, oral and able to demonstrate empathy.
- IT – Microsoft packages.
- Organisation and prioritisation.
Key Accountabilities
- To work with the academic lead for those students taking a year out of their degree programme (Intercalation), to oversee the management and organisation of the Intercalation process.
- To support the complex process of nomination and allocation of internal and external intercalation bursary applications and awards, including oversight of the budget.
- To provide support for the arrangement of student Intercalation placements and maintaining accurate records.
- To provide support for the allocation of research projects to students.
- Where appropriate to act as secretary to designated meetings (such as the Intercalation bursary meeting in February and Specialist Topics meetings throughout the year), including agenda preparation and circulation, minute taking and monitoring progress of actions.
- Responsible for determining and inputting amendments to annual documentation such as modules and regulations, seeking advice from academic colleagues where necessary.
- Responsible for providing guidance, based on regulations, to students and academic staff with regard to non‑standard requests, and for providing student‑based management information as required.
- Acting as expert user of the various University systems, and for training other staff where appropriate.
- Responsible for dealing with student notification of absence requests, and for responding to information requests linked to external audits, e.g. Home Office and professional bodies. In addition, liaison with relevant personnel regarding information required for completion of international sponsored student reports.
- To organise practical assessments and assist in setting up examination venues.
- Responsible for collation of timetable requirements in agreed timescales and, in liaison with the Education Team Leader, managing the practicalities of proposed timetables, taking into account appropriate locations (including multi‑site on and off University premises), external partners who are involved in timetable delivery (including CPD jointly taught with Masters modules), and liaising with academic staff regarding requirements, advising on constraints and practicalities of requests.
- To provide support for the arrangement of student placements for and maintaining accurate records.
- To support the annual quality assurance processes and assist with the preparation of documentation necessary for Teaching Quality Assessments.
- To manage the allocation of duties and workload of staff where relevant. The Education Administrator will act on behalf of the Team Leader as requested along an agreed set of guiding principles.
- Any other duties within the scope and general nature of the grade which may be required. This includes some flexibility in working hours and may include occasional weekend working (in the region of two Saturdays per year).
Knowledge, Skills & Experience
- Initiative and judgement to resolve problems independently.
- Good written and/or oral communication skills.
- Good numeracy skills.
- Excellent IT skills. Ability to use Microsoft Excel, Word, Outlook, and PowerPoint, and ability to type documents with both reasonable speed and accuracy and the ability to manipulate and analyse information for management purposes.
- Ability to build familiarity with work priorities and those of colleagues.
- Understanding of relevant policies and procedures, as they affect the role, and the quality standards and outputs required.
- Ability to apply relevant health and safety and other University policies and procedures.
Attributes and Behaviour
- Planning and Organising
- Effective at working independently, organising and managing a heavy and complex workload.
- Delivering Services
- Co‑operates with others in achieving targets.
- Takes responsibility for achieving own targets.
- Has a positive attitude for doing things better.
- Team working
- Contributes to the work of the wider time.
Qualifications
- Good passes in English Language and Mathematics GCSE (or equivalent) or vocational qualifications, plus work experience in a relevant role; or substantial relevant work experience in the unit or a comparable setting.
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity and celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.
In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
Requisition ID: 29137
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Education Administrator employer: Newcastle University
Contact Detail:
Newcastle University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Newcastle University on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Education Administrators. We recommend practising your answers with a friend to boost your confidence and refine your delivery.
✨Tip Number 3
Show off your organisational skills! During the interview, share specific examples of how you've managed multiple tasks or projects. This will demonstrate your ability to handle the demands of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Newcastle University team!
We think you need these skills to ace Education Administrator
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Education Administrator role. Highlight your relevant experience and skills that match the job description, and don’t forget to include specific examples that demonstrate how you meet the essential criteria.
Show Off Your Organisational Skills: Since this role involves a lot of coordination and administration, be sure to showcase your organisational skills in your application. Mention any previous experiences where you successfully managed multiple tasks or projects, as this will show us you can handle the demands of the job.
Keep It Professional Yet Friendly: While we want to see your personality shine through, remember to maintain a professional tone in your application. Use clear and concise language, and make sure to proofread for any typos or errors before hitting submit!
Apply Through Our Website: Don’t forget to apply through our official website! This ensures your application is received directly by us and allows you to easily upload your CV and cover letter. Plus, it’s the best way to stay updated on your application status.
How to prepare for a job interview at Newcastle University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Education Administrator role. Familiarise yourself with the key responsibilities, such as supporting students and academic colleagues, and coordinating examination procedures. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Interpersonal Skills
Since this role requires strong interpersonal skills, prepare examples of how you've effectively communicated with different stakeholders in the past. Think about times when you resolved conflicts or provided excellent customer service, as these experiences will demonstrate your ability to relate to students and colleagues alike.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might be asked about how you manage competing deadlines or ensure accuracy in administrative tasks. Share specific strategies you use to stay organised, like prioritising tasks or using digital tools to track your workload.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, ongoing projects, or how success is measured in the role. This not only shows your interest but also helps you gauge if the environment is a good fit for you.