B&I Operations and Support Co-ordinator

Salary: £32,080 to £33,002 with progression to £34,610 per annum pro rata.

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 19 July 2026

The Role

To support the provision of an effective service for commercial/innovation project activities – with a particular focus on support of the tendering process. With the support of colleagues, this will include tendering portal registrations and support in the submission of tender proposals. In addition, the post will provide support in the consultancy process and other administrative tasks as required. The position is part time for 18.5 hours on a fixed term basis of 12 months. This role would be a good secondment development opportunity and we would also be open to shared working arrangements across teams.

Key Accountabilities

• With the support of colleagues, support the management of the University’s registration to tendering portals – ensuring registrations are up to date and horizon scanning for other potential portal registration opportunities.
• This will include collating many different types of information from a variety of sources across the University and developing a database of such information to facilitate an efficient and speedy portal registration process.
• With the support of colleagues, identify and develop tender proposals. Assisting with the preparation of the tender documents. This will again require the collation of information from across University resources – often within a very tight time frame.
• Provide support for consultancy projects. This will include full economic costing and pricing advice and liaising with Legal to ensure appropriate contractual arrangements are established.
• Develop and maintain an understanding of the requirements of external agencies, including key regulatory bodies, and provide effective guidance and advice across the University.
• Make a contribution as part of the team to the development of enterprise activities maintaining and managing relationships with external and internal stakeholders as required.
• Anticipate information needs and provide information and analysis of data on specific projects and portfolios of activity as agreed.
• Have input to the design and delivery of support mechanisms and processes to ensure the efficient and effective operation and delivery of the Newcastle Innovations service. Troubleshoot and resolve problems effectively. Contribute to the development of policies and procedures.
• Possess an understanding of areas of concern, governance requirements, conflicts of interest and ethical issues bringing such to the attention of colleagues within the B&I Operations and Support team as required.
• Be involved in awareness raising activities. This will include attendance at external and internal events.
• Ensure the timely and accurate updating of all information on University systems in connection with assigned activities.
• With the support of the wider B&I Operations and Support team, work within agreed boundaries with regards to contractual and intellectual property related matters.
• Respond effectively and speedily to requests for information and advice across the full range of enterprise activities taking lead responsibility where required.
• To provide admin support as required to the B&I Operations and Support team. Also providing support to colleagues in the wider Newcastle Innovations team.
• To also work effectively across different Faculty teams and Central Services to ensure the effective operation of Newcastle Innovations and its responsibilities.

Knowledge, Skills and Experience

• An understanding of commercial/innovation activities.
• Demonstrable ability to undertake analyses and prepare reports and documents.
• Good interpersonal skills and the ability to communicate effectively in writing and orally.
• Active approach to problem solving.
• Enthusiastic and proactive in supporting the University’s knowledge exchange agenda.
• Good team player.
• Ability to manage own workload and work effectively to deadlines.
• Possess the ability to build strong relationships with a range of stakeholders such as Newcastle Innovation Colleagues, senior University managers, academic and professional staff. External stakeholders include company partners, trade associations, other Universities and other government agencies.
• Experience of University processes.

Attributes and Behaviour

• Planning and organising. Manages time and resources by prioritising and organising effectively.
• Delivering services. Works continually towards achieving success through understanding and meeting or exceeding the expectations of the area, the University, colleagues and other stakeholders.
• Communicating. Uses clear, concise and accurate communication, tailoring the approach accordingly and encouraging a two way communication process.
• Team Working. Works collaboratively with others, plays a positive role in teams and establishes and grows relationships across the organisation where different skills, expertise and opinions are valued.

Qualifications

• A good level of education up to A level or equivalent.
• Excellent level of literacy and numeracy.

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution. We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme. In addition, we are a member of the Euraxess initiative supporting researchers in Europe.