Administration Assistant

Administration Assistant

Newcastle upon Tyne Full-Time No home office possible
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At a Glance

  • Tasks: Provide essential admin support to a senior lecturer in clinical research.
  • Company: Join Newcastle University, a world-leading institution with a focus on people and innovation.
  • Benefits: Generous holiday package, pension schemes, health initiatives, and flexible working hours.
  • Why this job: Make a real difference by supporting a visually impaired colleague in their impactful work.
  • Qualifications: GCSEs in English and Maths, strong IT skills, and excellent organisational abilities.
  • Other info: Be part of a diverse and inclusive community committed to equality and respect.

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Newcastle University is a great place to work, with excellent benefits . We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 04 January 2026

The Role

The University’s Vision and Strategy sets out an ambitious and exciting journey, to be a people focused, world-leading university that harnesses academic excellence, innovation and creativity to advance knowledge and provide benefits to individuals, to organisations and to society as a whole. You will be part of the Research Delivery Community in Professional Services, Faculty of Medical Sciences. The purpose of this role is to provide a comprehensive administrative support to a visually impaired senior lecturer working in clinical research and teaching, using existing administrative skills to make a difference to a colleague’s working life.

This role will be 10 hours per week with the hours of work to be agreed mutually with the senior lecturer and the post holder.

This is a fixed term post available immediately until 09 September 2028.

For informal enquiries regarding the role, please contact Lishan Sung (Lishan.Sung@ncl.ac.uk).

  • Support the Senior Lecturer in the delivery of administrative activity
  • Assist the Senior Lecturer with reading out the written notes from medical records on sensitive medical related research topics
  • Assist with all filing and management of all associated study paperwork and documents.
  • Assist the Senior Lecturer in scanner protocol development by reading out the display of the scanner computer and operate following the instruction.
  • Provide support with student handwritten course work by reading out the handwritten course notes from the student.
  • Provide general administrative support as required with meetings, seminars (often in different locations), navigating and bringing key written information to the attention of the Senior Lecturer.
  • Provide note taking at Senior Lecturer’s annual appraisal.
  • Undertake other reasonable duties or responsibilities as requested by the Senior Lecturer

The Person (Essential)

Knowledge, Skills and Experience

  • An ability to work with the colleague with disability
  • Experience of managing confidential and/or sensitive information with tact and discretion, and a working knowledge of data protection GDPR requirements
  • Excellent organisational, interpersonal and communication skills, including the ability to triage queries and issues efficiently
  • Excellent IT skills with proficiency in the use of Microsoft Office (especially Outlook, Excel, and Word) products and aptitude for development in and use of core software and data systems (preferably SAP)
  • Demonstrable administrative skills, including experience of establishing and maintaining filing systems (electronic and paper), servicing committees etc.
  • High attention to detail with a commitment to data accuracy and integrity
  • Ability to work quickly and accurately to tight deadlines whilst paying attention to detail
  • To work flexibly as required by the demands of the post

Attributes and Behaviour

  • Understands the University values and guiding principles
  • People orientated, is approachable and has a positive ‘can-do’ attitude
  • Has a patient, sensitive and empathetic manner
  • Provides a punctual and reliable service
  • Works in partnership with others and has excellent interpersonal and organisational skills
  • Demonstrates high energy and commitment to delivering an excellent service
  • Has a positive attitude towards continuous process improvement
  • Sees other areas and people as ‘customers’ and follows through on enquiries and requests
  • Demonstrates resilience to the demands of the role and pace of change
  • Promotes a culture of mutual respect

Qualifications

  • Grade A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications with some work experience or significant relevant work experience in the unit or a comparable setting

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a silverAthena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe.

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Administration Assistant employer: Newcastle University

Newcastle University is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With generous benefits such as a substantial holiday package, excellent pension schemes, and a commitment to diversity and inclusion, employees are empowered to thrive both personally and professionally. The university's dedication to fostering a culture of respect and collaboration makes it an ideal place for those seeking meaningful and rewarding employment in the academic sector.
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Contact Detail:

Newcastle University Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administration Assistant

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Newcastle University on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching the university's values and recent projects. We want to show that we’re not just a good fit for the role, but also for the culture!

✨Tip Number 3

Practice common interview questions with a mate. We can nail our responses and feel more confident when it’s our turn to shine in front of the panel!

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role.

We think you need these skills to ace Administration Assistant

Administrative Support
Confidential Information Management
Data Protection (GDPR)
Organisational Skills
Interpersonal Skills
Communication Skills
Microsoft Office Proficiency
Filing System Management
Attention to Detail
Ability to Work to Tight Deadlines
Flexibility
Empathy
Customer Service Orientation
Resilience

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Administration Assistant. We want to see how you can support the Senior Lecturer effectively, so don’t hold back on showcasing relevant examples!

Showcase Your Skills: Emphasise your organisational and communication skills in your written application. Mention any experience you have with managing sensitive information and using Microsoft Office, as these are key for this role. We love seeing candidates who can demonstrate their abilities clearly!

Be Personable: Remember, we’re looking for someone who is approachable and has a positive attitude. Use your application to convey your personality and how you can contribute to a supportive working environment. A friendly tone can go a long way!

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and the application process there.

How to prepare for a job interview at Newcastle University

✨Know Your Role

Before the interview, make sure you thoroughly understand the responsibilities of the Administration Assistant role. Familiarise yourself with the specific tasks mentioned in the job description, such as providing administrative support to a senior lecturer and managing sensitive information. This will help you demonstrate your suitability for the position.

✨Showcase Your Skills

Highlight your organisational and IT skills during the interview. Be prepared to discuss your experience with Microsoft Office, especially Outlook, Excel, and Word. You might even want to bring examples of how you've successfully managed filing systems or handled confidential information in previous roles.

✨Demonstrate Empathy and Patience

Since you'll be supporting a visually impaired senior lecturer, it's crucial to convey your understanding of their needs. Share any relevant experiences where you've worked with individuals with disabilities or have shown patience and empathy in challenging situations. This will show that you're not just qualified but also a great fit for the team.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the team dynamics, the specific challenges the senior lecturer faces, or how success is measured in this role. Asking thoughtful questions demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.

Administration Assistant
Newcastle University
Location: Newcastle upon Tyne
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