At a Glance
- Tasks: Provide expert advice on academic and housing issues to support fellow students.
- Company: Join the vibrant Newcastle University Students' Union, dedicated to enhancing student life.
- Benefits: Enjoy 30 days holiday, flexible working, and mental health support.
- Other info: Inclusive workplace with opportunities for career progression and personal growth.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 34147 - 34147 £ per year.
Location: Newcastle University campus (office based)
Employment type: Part‑time (18.5 hours per week)
Salary: £34,147 per annum (£17,073 pro rata) with annual incremental rises (grade C)
About NUSU: We are Newcastle University Students' Union (NUSU) – an innovative, and student-led organisation dedicated to making the university experience unforgettable. As a charity, we are committed to enriching student life through exciting opportunities, wellbeing support, and championing the student voice. Working closely with Newcastle University, we’re right at the heart of campus, offering a dynamic space that includes a live music venue, bar, supermarket, merchandise shop, food outlets, study spaces, and more.
The Support & Advice Hub aims to provide student-focused, high-quality independent information and advice across academic and housing issues, while providing support for students with wellbeing concerns. It is an inclusive, accessible, and supportive service that empowers students to overcome challenges during their time at Newcastle University.
Summary of the role: This role provides Support & Advice Hub service users with specialist independent information, advice, representation and casework support for academic and housing matters. They are responsible for the accuracy and quality of specialist advice within their remit. They are a key part of the Support & Advice Hub team and work alongside the Advice Manager and another Student Adviser to deliver an excellent advice service. Every year the team supports hundreds of students with academic and housing issues alongside a wide range of wellbeing concerns.
Why Join Us? At NUSU, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you’ll enjoy:
- 30 days holiday (plus bank holidays)
- Annual rest and recharge closure - enjoy up to 2 weeks off at the end of the year
- Employer pension contribution (4%)
- Mental health and wellbeing support
- Exclusive student and staff discounts
- Paid time off for volunteering and charity work
- Subsidised food and drink across our venues
- Opportunities to develop your skills and progress your career
- Hybrid working - Work from anywhere for up to two weeks each year
- Flexible working arrangements
- No dress code - be yourself at work!
- TOIL arrangements
- Professional membership or qualification support
Contact info: For further information please contact Ruth Gibson, Advice Manager (ruth.gibson@newcastle.ac.uk).
Equality, Diversity & Inclusion Statement: At NUSU, we are committed to creating a diverse, inclusive, and equitable environment where everyone can thrive. We celebrate and value the differences that make each individual unique and strive to create a workplace that reflects the diverse communities we serve. We welcome applications from all individuals, regardless of race, ethnicity, sex, gender identity, sexual orientation, disability, age, religion, nationality, or marital/civil partnership status. As part of our commitment to continuous improvement, all applicants will be asked to complete an equal opportunities monitoring form to help us ensure fair and inclusive recruitment practices.
Student Adviser (Academic & Housing) in Newcastle upon Tyne employer: Newcastle University Students' Union
Newcastle University Students' Union (NUSU) is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where collaboration and innovation thrive. As a part-time Student Adviser, you will benefit from flexible working arrangements, competitive pro rata salaries, and opportunities for professional growth within a vibrant university environment, making it an ideal place for those passionate about supporting students in their academic and housing journeys.
Contact Details:
Newcastle University Students' Union Recruitment Team
