At a Glance
- Tasks: Support fans on matchdays, ensuring a safe and welcoming environment.
- Company: Join the Newcastle United Family, a community-focused organisation.
- Benefits: Earn £13.78 per hour with opportunities for career growth.
- Other info: Embrace diversity and inclusion in a dynamic, supportive workplace.
- Why this job: Make a real difference in people's lives while enjoying the excitement of matchdays.
- Qualifications: Experience with vulnerable groups and strong communication skills required.
The predicted salary is between 13.78 - 13.78 £ per hour.
Supporting fans every matchday. Ensuring everyone feels safe, welcome and looked after. We have a brilliant opportunity to kick start your career with us. We are the heartbeat of the city. Bringing people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey.
Responsibilities
- Ensure your area remains a safe and inclusive environment and supports the club’s Safeguarding, Equality, Diversity and Inclusion policies and relevant supporting legislation.
- Assist and monitor individuals whose behaviour may pose a risk of harm to themselves or others.
- Maintain accessible entrance and exit routes free from hazards throughout the game.
- Apply lost/found child/person protocols.
- Use exceptional written and verbal communication skills to build strong relationships with colleagues.
- Have experience working with vulnerable people and diverse groups to meet their needs.
- Manage conflict and difficult situations in a timely manner.
- Maintain confidentiality and discretion when dealing with sensitive information.
Qualifications
- Prior knowledge and experience applying Safeguarding, Wellbeing Accessibility, Equality, Diversity and Inclusion principles in practical scenarios involving members of the public.
- Exceptional written and verbal communication skills and ability to build strong relationships with colleagues.
- Experience working with vulnerable people and diverse groups to meet their needs.
- Ability to manage conflict and difficult situations in a timely manner.
- Desirably possess an FA Safeguarding Children certificate, FA Safeguarding Adults certificate, and FA Equality, Inclusion and Diversity certificate, and willingness to complete further training as required.
United As One
We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding
We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.
Wellbeing Officers in Newcastle upon Tyne employer: Newcastle United
Joining Newcastle United as a Wellbeing Officer means becoming part of a vibrant community dedicated to ensuring the safety and inclusivity of fans on matchdays. With a strong commitment to equality, diversity, and employee growth, we offer exceptional training opportunities and a supportive work culture that values every individual. Located in the heart of St James Park, you will play a crucial role in fostering a welcoming environment while kick-starting your career in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing Officers in Newcastle upon Tyne
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Newcastle United, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Newcastle United. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Newcastle United's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Wellbeing Officers in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Newcastle United. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Newcastle United.
How to prepare for a job interview at Newcastle United
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Newcastle United.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Wellbeing Officers at Newcastle United.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Newcastle United that you're ready to hit the ground running in the Wellbeing Officers role.
