Newcastle United is seeking a motivated Supporter Services Executive to join our fan-facing team in Newcastle upon Tyne. You will manage enquiries across multiple platforms, deliver high-quality customer care, and support ticketing, retail, membership, hospitality, tours, and general club matters.
Face-to-face support at St James’ Park on matchdays and non-matchdays, plus data reporting from supporter systems, will help enhance engagement and satisfaction with the Club.
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Supporter Experience Lead — Customer Care & Engagement in Newcastle upon Tyne employer: Newcastle United
Join a vibrant team at the heart of Newcastle Upon Tyne, where your role as a Retail Advisor will not only support our community but also offer you a chance to grow and develop in a dynamic retail environment. With a commitment to inclusivity and teamwork, we provide flexible working hours, competitive pay, and a supportive culture that values every employee's contribution. Experience the thrill of working during key events while enjoying a sense of belonging and pride in delivering exceptional service to our loyal supporters.
