Pensions and Benefits Administrator in Newcastle upon Tyne

Be part of something bigger. Supporting our people through reward and benefits. We are the heartbeat of the city. A club with bold ambitions on a global stage and deep roots in our community. If you’re driven to raise the bar and make an impact, you’ll find the platform, the people and the pride to do your best work here. This is a great opportunity to develop, learn and make a real contribution in a fast‑paced and exciting environment.

About the role

The Pensions & Benefits Administrator is responsible for the effective day‑to‑day administration of the Club’s employee benefits and pension arrangements. This role supports the accurate delivery of benefits through payroll, ensures compliance with relevant legislation, and provides a high‑quality service to employees. Working closely with the Head of Payroll & Employee Benefits, you will play a key role in maintaining efficient processes, supporting statutory requirements, and contributing to a positive employee experience.

What you’ll do:

• Administer all aspects of the Club’s pension schemes, including enrolment, opt‑ins/opt‑outs and member maintenance.
• Support auto‑enrolment processes and ensure compliance with statutory requirements.
• Liaise with pension providers to resolve queries and manage scheme updates.
• Monitor and reconcile pension contributions in line with payroll outputs.
• Administer employee benefits schemes, including salary sacrifice arrangements.
• Support the processing of benefits through payroll, ensuring accuracy and timely updates.
• Act as a first point of contact for employee benefits queries.
• Work closely with payroll to ensure accurate benefits and pension data.
• Support statutory reporting requirements, including P11Ds and audits.
• Maintain accurate records across HR and payroll systems.
• Collaborate with HR, Finance and external providers to support service delivery.
• Identify opportunities for continuous improvement in processes and systems.

The team

You’ll be part of a friendly, supportive and dedicated team who will help you settle in and succeed. We value curiosity, teamwork and a positive approach. United As One. We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.

Safeguarding

We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.

How to apply

Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates. This position is UK based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK. Recruitment Agencies – please note that we do not accept unsolicited candidate details. Any candidates submitted without request will be considered direct applicants.