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- Tasks: Assist fans with ticketing and ensure a fantastic matchday experience.
- Company: A leading sports club in Newcastle upon Tyne with a vibrant atmosphere.
- Benefits: Flexible hours, team environment, and the thrill of live sports.
- Why this job: Be part of the action and create unforgettable moments for fans.
- Qualifications: Customer-focused attitude and ability to work evenings and weekends.
- Other info: Join a diverse team committed to equality and inclusivity.
The predicted salary is between 11 - 16 £ per hour.
A prominent sports club in Newcastle upon Tyne is seeking a Matchday Ticketing Assistant for a casual role. Candidates should be customer-focused and able to work evenings and weekends.
Responsibilities include issuing tickets and assisting fans with queries to ensure an enjoyable matchday experience. This role is crucial in maintaining a positive atmosphere at St. James' Park during home games.
Flexibility and teamwork are essential to succeed in this position, which welcomes a commitment to equality and inclusivity.
Matchday Ticketing Assistant – Evenings & Weekends in Newcastle upon Tyne employer: Newcastle United
Contact Detail:
Newcastle United Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Ticketing Assistant – Evenings & Weekends in Newcastle upon Tyne
✨Tip Number 1
Get to know the club and its culture! Research the sports club's values and recent events. This will help you connect with the team during interviews and show that you're genuinely interested in being part of the matchday experience.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you, which could give you an edge over other candidates.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've handled difficult situations or gone above and beyond for customers. This role is all about creating a positive atmosphere, so let them see your passion for helping fans.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and keen to join the team at St. James' Park. Don't miss out on this opportunity!
We think you need these skills to ace Matchday Ticketing Assistant – Evenings & Weekends in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Sports: When you're writing your application, let your love for sports shine through! Mention any relevant experiences or how you enjoy matchdays. We want to see that you’re excited about being part of the team at St. James' Park.
Highlight Customer Service Skills: This role is all about helping fans have a great time, so make sure to showcase your customer service skills. Share examples of how you've assisted customers in the past and how you can bring that positive energy to our matchdays.
Flexibility is Key: Since this position requires working evenings and weekends, be upfront about your availability. We appreciate candidates who are flexible and ready to jump in when needed, so don’t hesitate to mention your commitment to being there for the team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at the club!
How to prepare for a job interview at Newcastle United
✨Know Your Stuff About the Club
Before the interview, do your homework on the sports club. Familiarise yourself with its history, values, and recent achievements. This shows genuine interest and helps you connect your answers to the club's ethos.
✨Show Off Your Customer Service Skills
Since this role is all about assisting fans, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or made someone's experience better.
✨Flexibility is Key
Highlight your availability for evenings and weekends. Be prepared to discuss how you manage your time and commitments, showing that you're ready to jump in when needed, especially during busy matchdays.
✨Teamwork Makes the Dream Work
This role requires collaboration with others, so come equipped with examples of how you've worked effectively in a team. Emphasise your ability to communicate and support your colleagues to create a positive atmosphere.
