At a Glance
- Tasks: Ensure all fans have equitable access and provide exceptional support on matchdays.
- Company: Newcastle United, a leading football club committed to inclusivity.
- Benefits: Flexible working hours, opportunity to make a difference, and a vibrant team environment.
- Other info: Join a dynamic team dedicated to enhancing accessibility for all supporters.
- Why this job: Be a key player in creating an inclusive fan experience at matchdays.
- Qualifications: Knowledge of the Equality Act 2010 and a passion for inclusion.
The predicted salary is between 30000 - 40000 £ per year.
Newcastle United is looking for a Matchday & Events Accessibility Officer in Newcastle upon Tyne. The role is crucial for ensuring that all supporters have equitable access to facilities and services during matchdays.
Responsibilities include:
- Addressing accessibility queries
- Assisting supporters with needs
- Providing exceptional customer service
The ideal candidate must have knowledge of the Equality Act 2010, be flexible in working hours, and be committed to inclusion.
Matchday Accessibility Officer — Inclusive Fan Experience in Newcastle upon Tyne employer: Newcastle United
Newcastle United is an exceptional employer that prioritises inclusivity and accessibility, making it a rewarding place to work for those passionate about enhancing the fan experience. With a strong commitment to employee development and a vibrant work culture, staff are encouraged to grow and contribute to meaningful initiatives that support all supporters. Located in the heart of Newcastle upon Tyne, employees enjoy a dynamic environment where their efforts directly impact the community and promote equality.
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Accessibility Officer — Inclusive Fan Experience in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Newcastle United or similar roles. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show your passion for inclusion! When you get the chance to speak with potential employers, share your experiences and ideas on how to enhance accessibility for fans. This will demonstrate your commitment to the role.
✨Tip Number 3
Prepare for interviews by researching the club's current accessibility initiatives. Being knowledgeable about their efforts shows you're genuinely interested and ready to contribute to their mission.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Matchday Accessibility Officer — Inclusive Fan Experience in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Inclusion:When writing your application, let us see your enthusiasm for creating an inclusive environment. Share any relevant experiences or initiatives you've been part of that demonstrate your commitment to accessibility and inclusion.
Know Your Stuff:Make sure you highlight your knowledge of the Equality Act 2010 in your application. We want to see that you understand the legal framework surrounding accessibility and how it applies to matchday experiences.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Matchday Accessibility Officer. Mention specific responsibilities from the job description and explain how your skills align with them.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Newcastle United
✨Know Your Accessibility Legislation
Make sure you brush up on the Equality Act 2010 before your interview. Understanding the legal framework around accessibility will show that you're not just passionate about inclusion, but also knowledgeable about the laws that support it.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past, especially in challenging situations. Think about times when you went above and beyond to assist someone with specific needs—this will highlight your commitment to an inclusive fan experience.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to matchday accessibility. Practice responding to these by thinking through how you would address various accessibility queries or assist supporters with different needs during a match.
✨Demonstrate Flexibility and Team Spirit
Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to adapt. Also, emphasise your ability to work well within a team, as collaboration is key to ensuring all supporters have a great experience.
