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- Tasks: Ensure a safe and enjoyable matchday experience for all guests.
- Company: A leading football club in Newcastle upon Tyne.
- Benefits: Gain valuable experience in customer service and event management.
- Why this job: Be part of the excitement and energy of live football matches.
- Qualifications: Customer service skills and a commitment to safety required.
- Other info: Must be over 18; apply via the official careers website only.
The predicted salary is between 12000 - 18000 £ per year.
A leading football club in Newcastle upon Tyne is seeking match day operatives for the 26/27 season. This role involves providing excellent customer service to ensure a safe and enjoyable matchday experience.
Ideal candidates should have customer service skills and a commitment to safety. Candidates must be over 18.
Please apply via the official careers website, as email applications will not be accepted.
Match Day Stewards - Safety & Guest Experience in Newcastle upon Tyne employer: Newcastle United
Contact Detail:
Newcastle United Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Match Day Stewards - Safety & Guest Experience in Newcastle upon Tyne
✨Tip Number 1
Get to know the club! Familiarise yourself with the team's history, values, and recent performances. This will not only help you stand out in interviews but also show your genuine interest in providing a top-notch experience for fans.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face on match day and how you'd handle them. Being able to demonstrate your problem-solving abilities will make you a strong candidate.
✨Tip Number 3
Network with current or former stewards! They can provide insider tips on what the role really involves and what the club looks for in candidates. Plus, it’s a great way to get your foot in the door!
✨Tip Number 4
Don’t forget to apply through the official careers website! It’s the only way to ensure your application is considered. Make sure to highlight your commitment to safety and customer service in your application.
We think you need these skills to ace Match Day Stewards - Safety & Guest Experience in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you can contribute to creating a fantastic matchday experience for our guests!
Emphasise Safety Awareness: Since safety is key for this role, don’t forget to mention any relevant training or experiences that demonstrate your commitment to maintaining a safe environment during events.
Tailor Your Application: Take a moment to customise your application to reflect the specific requirements of the Match Day Stewards role. We love seeing candidates who take the time to align their skills with what we’re looking for!
Apply Through Our Website: Remember, we only accept applications through our official careers website. So, make sure you submit your application there to be considered for this exciting opportunity!
How to prepare for a job interview at Newcastle United
✨Know the Club Inside Out
Before your interview, do some research on the football club. Familiarise yourself with its history, values, and recent performances. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for customers. This will demonstrate your commitment to ensuring a great matchday experience.
✨Emphasise Safety Awareness
Since the role involves safety, be ready to discuss your understanding of safety protocols and how you would handle emergencies. Mention any relevant training or experiences that highlight your ability to maintain a safe environment for guests.
✨Dress the Part
Even though it’s a casual environment, dressing smartly can make a good impression. Opt for clean, professional attire that reflects your seriousness about the role. It shows respect for the interviewers and the position you're applying for.