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- Tasks: Help create a safe and enjoyable matchday experience for fans.
- Company: Join a diverse team committed to equality and inclusion.
- Benefits: Gain valuable experience and develop customer service skills.
- Why this job: Be part of the excitement and energy of matchdays!
- Qualifications: Excellent communication skills; experience in spectator safety is a plus.
- Other info: Must be 18 or over; apply through our careers website.
The predicted salary is between 12 - 15 £ per hour.
We’re looking for match day operatives to join us for our 26 / 27 season. Be part of something bigger, helping every matchday run safely and smoothly.
We’re looking to recruit:
- Safety Stewards
- Corporate Stewards
- Car Park Attendants
- Turnstile Operators
About you: We’re looking for individuals who have excellent customer service skills who will provide our supporters with a safe and enjoyable matchday experience. It would be brilliant if you have experience within spectator safety; however, we’re also looking for those with brilliant transferable skills and excellent communication skills. To be one of our match day stewards, you must be 18 or over.
United As One: We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding: We’re committed to being a place where everyone is safe, heard, valued and able to thrive, so we place high value on the safeguarding and welfare of everyone we engage with. This role requires a standard DBS if you’re successful at interview.
To apply: Please note we are unable to accept email applications for this role; you must follow the application link on our careers website. If this sounds like you and you would like to join our matchday family, apply now! If your application is successful, you will receive a confirmation email to invite you to an assessment day. If you do not receive an email, then please do presume that on this occasion your application has been unsuccessful.
Match Day Stewards in Newcastle upon Tyne employer: Newcastle United
Contact Detail:
Newcastle United Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Match Day Stewards in Newcastle upon Tyne
✨Tip Number 1
Get to know the matchday environment! Familiarise yourself with the stadium layout, safety protocols, and customer service expectations. This will help you feel more confident and prepared when you step into the role.
✨Tip Number 2
Network with current stewards or staff at the recruitment open day. Ask questions about their experiences and any tips they might have. Building connections can give you insights that set you apart from other candidates.
✨Tip Number 3
Show off your communication skills during the assessment day! Practice clear and friendly interactions, as this is key for providing a great experience for supporters. Remember, it’s all about making everyone feel welcome and safe.
✨Tip Number 4
Don’t forget to apply through our careers website! It’s the only way to ensure your application is considered. Plus, it shows you’re serious about joining our matchday family. Good luck!
We think you need these skills to ace Match Day Stewards in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Customer Service Skills: We want to see how you can make our supporters feel welcome and safe. Highlight any previous experience in customer service or roles where you've had to communicate effectively with people.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your answers are easy to read and get straight to the point.
Tailor Your Application: Make sure to align your skills and experiences with what we’re looking for in match day stewards. Use keywords from the job description to show us you understand the role and its requirements.
Apply Through Our Website: Remember, we can’t accept email applications for this role. Make sure you apply through our careers website to ensure your application gets to us safely!
How to prepare for a job interview at Newcastle United
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Match Day Steward entails. Familiarise yourself with the responsibilities like ensuring safety and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, think of examples from your past experiences where you've successfully communicated with others. Whether it's resolving a conflict or helping someone find their way, be ready to share these stories during your interview.
✨Emphasise Teamwork and Inclusivity
This role is all about working together as part of a team. Be prepared to discuss how you’ve collaborated with others in previous roles and how you value diversity and inclusion. Highlighting your ability to work well with different people will resonate with the company's commitment to equality.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the matchday experience, team dynamics, or training opportunities. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.