At a Glance
- Tasks: Ensure all fans have equitable access and provide exceptional support on matchdays.
- Company: Join the passionate team at Newcastle United, dedicated to inclusivity.
- Benefits: Flexible working hours, competitive pay, and a chance to make a difference.
- Other info: Dynamic role with opportunities to engage with diverse communities.
- Why this job: Be a key player in creating an inclusive fan experience for everyone.
- Qualifications: Knowledge of the Equality Act 2010 and a commitment to inclusion.
The predicted salary is between 30000 - 40000 £ per year.
Newcastle United is looking for a Matchday & Events Accessibility Officer in Newcastle upon Tyne. The role is crucial for ensuring that all supporters have equitable access to facilities and services during matchdays.
Responsibilities include:
- Addressing accessibility queries
- Assisting supporters with needs
- Providing exceptional customer service
The ideal candidate must have knowledge of the Equality Act 2010, be flexible in working hours, and be committed to inclusion.
Matchday Accessibility Officer — Inclusive Fan Experience employer: Newcastle United
Newcastle United is an exceptional employer that prioritises inclusivity and accessibility, making it a rewarding place to work for those passionate about enhancing the fan experience. With a strong commitment to employee development and a vibrant work culture, staff are encouraged to grow and contribute to meaningful initiatives that support all supporters. Located in the heart of Newcastle upon Tyne, employees enjoy a dynamic environment where their efforts directly impact the community and promote equality.
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Accessibility Officer — Inclusive Fan Experience
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Newcastle United. A friendly chat can open doors and give you insights that might just land you that dream role.
✨Tip Number 2
Show your passion for inclusion! When you get the chance to speak with potential employers, share your thoughts on accessibility and how it impacts fan experiences. Let them see your commitment to making matchdays enjoyable for everyone.
✨Tip Number 3
Prepare for interviews by researching the club's current accessibility initiatives. This will not only impress them but also help you tailor your answers to show how you can contribute to their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Matchday Accessibility Officer — Inclusive Fan Experience
Some tips for your application 🫡
Show Your Passion for Inclusion:When writing your application, let us see your commitment to inclusion shine through. Share any relevant experiences or initiatives you've been part of that demonstrate your dedication to making events accessible for everyone.
Know Your Stuff:Make sure you brush up on the Equality Act 2010 before you apply. We want to see that you understand the legal framework around accessibility and how it impacts matchday experiences for fans.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to highlight your skills and experiences that are most relevant to the Matchday Accessibility Officer role. We love seeing how you connect your background to our mission.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Newcastle United
✨Know Your Accessibility Legislation
Make sure you brush up on the Equality Act 2010 before your interview. Understanding this legislation is crucial for the role, so be prepared to discuss how it impacts matchday experiences and what measures can be taken to enhance accessibility.
✨Show Your Passion for Inclusion
During the interview, express your commitment to creating an inclusive environment for all fans. Share any personal experiences or initiatives you've been involved in that demonstrate your dedication to accessibility and customer service.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to accessibility challenges on matchdays. Think about how you would handle various situations, such as assisting a supporter with mobility issues or addressing a complaint about accessibility services.
✨Flexibility is Key
Since the role requires flexible working hours, be ready to discuss your availability and willingness to adapt. Highlight any previous experiences where you successfully managed varying schedules or worked under pressure during events.
