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- Tasks: Enhance supporter relationships through excellent customer care and manage fan enquiries.
- Company: A well-known football club in Newcastle upon Tyne with a vibrant atmosphere.
- Benefits: Join a dedicated team and enjoy a dynamic work environment.
- Why this job: Make every fan feel valued and heard while working in an exciting setting.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great opportunity to engage with fans and support various activities.
The predicted salary is between 28800 - 43200 £ per year.
A well-known football club in Newcastle upon Tyne is seeking a motivated Supporter Services Executive to enhance supporter relationships through excellent customer care and advice. The successful candidate will manage enquiries, handle feedback, and support various fan-facing activities, ensuring that every fan feels valued and heard. This role offers a great opportunity to be part of a dedicated team in a vibrant environment.
Fan Support & Engagement Executive in Newcastle upon Tyne employer: Newcastle United Football Club
Contact Detail:
Newcastle United Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fan Support & Engagement Executive in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the football industry, especially those connected to the club. A friendly chat can open doors and give you insights that might just land you that dream role.
✨Tip Number 2
Show your passion for the club! When you get the chance to speak with someone from the team, let your enthusiasm shine through. Share your ideas on fan engagement and how you can contribute to making every supporter feel valued.
✨Tip Number 3
Prepare for interviews by researching the club's recent initiatives and fan feedback. This will help you demonstrate your knowledge and commitment to enhancing supporter relationships during your chat with them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Fan Support & Engagement Executive in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Football: When writing your application, let your love for football shine through! Mention any experiences you've had as a fan or in supporter services. We want to see that you understand the importance of fan engagement and how it can enhance their experience.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that align with the job description. We appreciate when applicants take the time to connect their background to what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to easily understand your qualifications and enthusiasm for the role, so make every word count!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Newcastle United Football Club
✨Know Your Club
Make sure you do your homework on the football club. Familiarise yourself with its history, values, and recent news. This will not only show your passion but also help you connect with the interviewers.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial for a role focused on supporter relationships.
✨Engage with Fan Culture
Demonstrate your understanding of fan culture and what it means to be part of a community. Share your thoughts on how you would enhance supporter engagement and make fans feel valued. This shows you're not just looking for a job, but you genuinely care about the supporters.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about the club's future plans for fan engagement or how the team measures success in supporter services. It shows your interest and enthusiasm for the role.
