At a Glance
- Tasks: Lead the development of our digital retail experience and optimise eCommerce platforms.
- Company: Join a bold club with global ambitions and deep community roots.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Be part of a supportive team that values diversity and inclusion.
- Why this job: Shape the future of retail technology and enhance fan experiences.
- Qualifications: Experience in eCommerce, strong project management skills, and a passion for digital products.
The predicted salary is between 45000 - 55000 € per year.
Be part of something bigger. Driving the technology behind every purchase. We are the heartbeat of the city. A club with bold ambitions on a global stage and deep roots in our community. If you’re driven to raise the bar and make an impact, you’ll find the platform, the people and the pride to do your best work here.
We’re looking for a Product Manager – eCommerce to lead the development of our digital retail experience, ensuring our fans enjoy a seamless journey whether they shop online, in-store or on mobile. This is an exciting opportunity to play a key role in shaping and delivering our retail technology strategy, working at the heart of one of the most ambitious clubs in sport.
About the role
As Product Manager – eCommerce, you will drive the development and optimisation of our retail technology landscape, improving how we connect with supporters through digital experiences. You’ll lead on delivering a class-leading eCommerce roadmap, managing key technology projects, and ensuring our platforms continue to evolve in line with both business goals and fan expectations. Working closely with internal teams and external partners, you’ll ensure our retail systems are integrated, efficient, and future-focused.
What you’ll do
- Develop and manage a clear eCommerce product roadmap aligned to business priorities and fan needs
- Lead the selection and implementation of retail systems, including ERP platforms
- Deliver a seamless omnichannel experience across online, in-store and mobile platforms
- Optimise website performance and conversion rates to support revenue growth
- Oversee integration of key retail systems, including POS, OMS and eCommerce platforms
- Manage the full lifecycle of digital and technology projects, ensuring delivery to time, budget and quality standards
- Act as the main contact for development agencies and external partners
- Use data and insights to improve performance and enhance the fan experience
- Ensure compliance with data protection, security and industry standards
- Support internal teams through training and guidance on retail technology solutions
About you
We’re looking for someone who is passionate about digital products, fan experience, and continuous improvement.
- Proven experience delivering eCommerce and omnichannel solutions
- Strong knowledge of retail platforms and systems, including ERP and Shopify Plus or similar
- Experience managing complex digital or technology projects
- The ability to work collaboratively with a wide range of stakeholders
- A data-led approach to decision making
- Excellent communication skills and attention to detail
- A degree (or equivalent experience) in a relevant field such as digital, technology or marketing would be beneficial
The team
You’ll be part of a friendly, supportive and dedicated team who will help you settle in and succeed. We value curiosity, teamwork and a positive approach United As One.
Equality, diversity and inclusion
We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding
We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.
Contact
This position is UK based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK. Recruitment Agencies – please note that we do not accept unsolicited candidate details. Any candidates submitted without request will be considered direct applicants.
Ecommerce Product Manager in Newcastle upon Tyne employer: Newcastle United Football Club
Join a dynamic and ambitious club that is at the forefront of digital retail innovation. As an Ecommerce Product Manager, you will thrive in a supportive and inclusive environment that values teamwork and continuous improvement, while having the opportunity to shape the future of our retail technology strategy. With a commitment to employee growth and a culture that celebrates diversity, you'll find a rewarding career path that allows you to make a meaningful impact on our community and beyond.
Contact Detail:
Newcastle United Football Club Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Product Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want to show that you’re not just a fit for the role, but also for the team. Tailor your answers to reflect how your experience aligns with their goals and values.
✨Tip Number 3
Showcase your passion for eCommerce and digital products during interviews. We love to see candidates who are genuinely excited about improving fan experiences and driving technology forward. Share your ideas on how you can contribute!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our ambitious team and making an impact.
We think you need these skills to ace Ecommerce Product Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for eCommerce and digital products right from the start. Share specific examples of how you've improved fan experiences or delivered successful projects in your previous roles.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience with retail platforms and systems. We want to know how your skills align with our goals, so don’t hold back!
Be Data-Driven:Since we love a data-led approach, include metrics and results from your past projects. Show us how your decisions have positively impacted performance and revenue growth in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Newcastle United Football Club
✨Know Your eCommerce Inside Out
Make sure you’re well-versed in the latest trends and technologies in eCommerce. Familiarise yourself with platforms like Shopify Plus and ERP systems, as well as how they integrate into a seamless omnichannel experience. This knowledge will help you demonstrate your passion for digital products during the interview.
✨Showcase Your Project Management Skills
Prepare to discuss specific examples of complex digital or technology projects you've managed. Highlight your ability to deliver on time, within budget, and to quality standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Data is Your Best Friend
Be ready to talk about how you’ve used data and insights to drive decisions and improve performance in previous roles. Bring examples of how you’ve optimised website performance or conversion rates, as this aligns perfectly with the role’s focus on enhancing the fan experience.
✨Emphasise Collaboration and Communication
Since the role involves working closely with various stakeholders, be prepared to discuss how you’ve successfully collaborated with teams and external partners in the past. Highlight your communication skills and how they’ve helped you achieve project goals, ensuring everyone is on the same page.
