Creative Services Manager in Newcastle upon Tyne

Creative Services Manager (Fixed Term Maternity Cover)

Newcastle United Football Club is looking for a talented and organized Creative Services Manager to join our team on a maternity cover basis.

About the role

You will be at the heart of our integrated Creative Team, ensuring the smooth delivery of multi‑channel projects that bring the Newcastle United brand to life. You’ll work closely with colleagues across the club, turning their ideas into clear briefs and managing the end‑to‑end process—from concept to delivery.

In this role you will be the driving force behind our creative team’s daily operations—making sure projects are assigned, coordinated, and delivered on time. You’ll be the go‑to person, keeping communication open between all club departments so everyone stays connected and informed.

Working closely with our Creative Director, you’ll manage the team’s workflow, resources, and capacity, always making sure the right designers are matched with the right projects. You’ll use project‑management tools to keep everything running smoothly and efficiently.

Building strong relationships will be key, whether you’re working with internal stakeholders, external vendors, or creative agencies. You’ll keep everyone updated, manage expectations, and handle feedback with a positive, solutions‑focused approach.

What are we looking for?

• Substantial experience in project management, resource management, or traffic management—ideally in a creative or marketing environment.
• A knack for organization, attention to detail, and a solutions‑focused, action‑oriented approach.
• Experience managing budgets, invoicing, schedules, and delivery of creative assets.
• Excellent communication skills and the ability to build strong relationships across teams.
• Ideally, experience with design and production teams, and proficiency in tools like Adobe Creative Suite.

About the team

The Newcastle United Creative Team is a fast‑paced, multi‑disciplinary group responsible for leading creative strategy, generating world‑class ideation, and delivering exceptional design across all touchpoints. We support every department— from Football and Brand to Retail, Commercial, and Community—ensuring the club’s voice, identity, and ambition are expressed with clarity, originality, and craft.

Location

This role is based in Newcastle upon Tyne, with an expectation of working 3 days per week from the office. Please note, if you are not located in the Northeast and unable to relocate, we regret that we will not be able to progress your application.

Why choose us?

We’ve got a range of great benefits and rewards, from flexible ways of working, participation in our non‑contractual employee bonus scheme, NUFC life assurance, free parking, discount at Shearers Bar and the Club Shop, Helping Hand (free GP appointments), Wellbeing Resources, Legal and Financial Support, pension contribution, free lunch and the best part, free tea and coffee. In addition, we run a salary sacrifice scheme which includes tech, car, cycle to work and many more.

United As One

We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.

Safeguarding

We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.

How to apply

To access the full job description for this role please click here.

Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates.

Recruitment Agencies – please note that we do not accept unsolicited / speculative candidate details or applications. Any candidates supplied, unless formally requested, will be taken as a direct / free candidate.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Marketing and Art/Creative

Industries

• Spectator Sports, Sports Teams and Clubs, and Marketing Services

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